We performed a comparison between Check Point Harmony Mobile and Symantec Endpoint Protection Mobile based on real PeerSpot user reviews.
Find out in this report how the two Mobile Threat Defense solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The environment is managed and administered centrally in Check Point Infinity which provides a lot of stability with its other features."
"The other most valuable service so far has been the assistance provided to us by the Check Point Harmony mobile engineers. They have been so awesome and helpful to us during the setup process."
"The solution has clients for both Android and Apple devices, so all of our employees' devices are protected."
"The usability is the most valuable feature. It's really easy to use. It's a durable solution. I don't have any breaches. It is a good solution from that angle."
"The product's initial setup phase is very straightforward."
"Harmony Mobile's most valuable feature is the variety of capabilities in the platform, including allowing you to track device status."
"It is a scalable solution. Up to three hundred users are using the solution. I rate the scalability a ten out of ten."
"The ease of use, along with comprehensive protection for all devices, is a key advantage. It provides visibility into malicious applications installed on the phone."
"Your endpoint protection depends on the signature piece, so it's mainly for virus and malware protection, as well as also to control devices and applications."
"The most valuable feature is to be able to power up a device and wipe the data remotely."
"The user interface is good. Managing and monitoring tools are also good."
"One of the features I found very nice in Symantec Endpoint Protection Mobile is that it's good at scanning and fixing issues on its own. The solution is very good at finding a lot of applications and notifying you about systems that have issues. Symantec Endpoint Protection Mobile can run headless without having to report back which I found very nice about it. I also like that the solution would create alerts when a certain amount of time lapsed for systems, and it would recommend going through and scanning the systems. As an actual endpoint protection product, Symantec Endpoint Protection Mobile is good."
"The biggest advantage it has is the VPN product that is incorporated into the solution."
"Symantec Endpoint Protection Mobile is very easy to deploy, and it is really easy to set up the policies."
"Integration is good. You can integrate them with an off-brand endpoint solution. It has quite a few integration features you can use."
"Sometimes, the mobile app crashes and stops responding."
"The service provided by Check Point at the technical support level is somewhat slow, and they only provide help in English, which limits some clients."
"One thing that should be improved in the future of the ability to ensure that mobile devices are protected from connections in environments with unlimited connectivity."
"The admin portal is slightly clunky and sometimes shows a different status than what the device is actually doing."
"If possible, it would be better if they can include vulnerability management for applications. When a user installs many applications, if there is a way to manage a pack of applications, it would be helpful."
"The errors should be more visible to admin users."
"From a user's perspective, of course, it is always better when it is cheaper in price."
"The ability to integrate local and cloud technologies to create a hybrid scenario would be an upgrade."
"Having better, real-time support would be an improvement over having to send an email."
"For a lot of the issues my team experienced from Symantec Endpoint Protection Mobile, Symantec said that getting the issues resolved would mean going through the partner that sold the product and creating an incident report to get the team to work on the actual company environment. A lot of the problems my team has been having from Symantec Endpoint Protection Mobile were associated with Outlook for endpoint users who were being locked out of the Outlook application. Another area for improvement in Symantec Endpoint Protection Mobile is its central web hub, where you're supposed to be able to update all of the endpoints because it wasn't reaching the endpoints. For example, even if the central web hub was able to see the endpoints and do the required scans, whenever you'd go to do a policy change, the policy change wouldn't propagate down to the endpoints. The central web hub allows you to monitor all of your endpoints and allows you to choose actions you'd want to do to each of the endpoints such as pushing down on updates or scanning the system. The problem my team usually gets is that majority of the time, whenever my team would do policy updates, the updates won't propagate down to the users, so it was very inconsistent. Needing to manually go through and scan systems is also an area for improvement in Symantec Endpoint Protection Mobile. Currently, there's no way to automate its scanning process. A lot of the other issues started appearing in Symantec Endpoint Protection Mobile during situations when people wanted to customize different applications. Symantec doesn't like people doing a lot of customizations. For example, the main problem in my company is users losing access to Outlook, but then my team discovered that there was a specific policy set that you could disable, and it would fix a lot of the Outlook issues. However, when you'd go to change that policy set and attach that to a user to overwrite policies on the user side, it just wouldn't do anything for that user. It wouldn't even show that the policy was updated, so this is what needs to be improved in Symantec Endpoint Protection Mobile."
"Application and device control needs to be improved. We also need to enhance login features for management to have good visibility of the events."
"It would be nice to have more flexibility regarding deployment."
"I'm not sure if there's anything lacking; I personally don't use the solution too much, so I'd have to look at it a bit and do some more research. I'm more on the operation side of things."
"The price is too expensive for the Egyptian market here. Compared to other products or the other competition here in the local market, they need to be more competitive cost-wise."
"When there is an attack attempt on mobile, there doesn't seem to be much of a notification."
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Check Point Harmony Mobile is ranked 1st in Mobile Threat Defense with 43 reviews while Symantec Endpoint Protection Mobile is ranked 5th in Mobile Threat Defense with 7 reviews. Check Point Harmony Mobile is rated 8.8, while Symantec Endpoint Protection Mobile is rated 7.2. The top reviewer of Check Point Harmony Mobile writes "Easy to implement, simple to maintain policies, and does not disrupt end-user functionality". On the other hand, the top reviewer of Symantec Endpoint Protection Mobile writes "An easy-to-deploy solution for mobile devices that has high stability and scalability". Check Point Harmony Mobile is most compared with Check Point Remote Access VPN, Lookout, Fortinet FortiClient and Cisco AnyConnect Secure Mobility Client, whereas Symantec Endpoint Protection Mobile is most compared with VMware Workspace ONE, Lookout and Prisma Access by Palo Alto Networks. See our Check Point Harmony Mobile vs. Symantec Endpoint Protection Mobile report.
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