Compare Cherwell Service Management vs. Micro Focus Service Manager

Cherwell Service Management is ranked 18th in IT Service Management (ITSM) with 1 review while Micro Focus Service Manager is ranked 14th in IT Service Management (ITSM) with 3 reviews. Cherwell Service Management is rated 6.0, while Micro Focus Service Manager is rated 7.0. The top reviewer of Cherwell Service Management writes "The dashboard is very useful to get a quick overview of current tasks. Plug-ins to JIRA would be welcome. ". On the other hand, the top reviewer of Micro Focus Service Manager writes "A better GUI in place but still not user friendly and quite complex to implement". Cherwell Service Management is most compared with ServiceNow, BMC Helix ITSM and JIRA Service Desk, whereas Micro Focus Service Manager is most compared with ServiceNow, BMC Helix ITSM and IBM Maximo.
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6.0
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Also Known As
HPE ITSM, HPE Service Manager
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Cherwell Software
Micro Focus
Overview
Cherwell Service Management is a powerful IT service management (ITSM) solution that provides IT organizations the flexibility needed for rapid configuration and customization, minimal overhead, and frictionless upgrades at a fraction of the cost and complexity associated with legacy ITSM solutions. Cherwell's codeless design architecture means you can add new functionality without modifying a single line of code, integrate easily with third party applications, and upgrade without fear of breaking what you've built.

Service Manager on SaaS provides you with a cloud-based, industry leading IT Service Management solution.

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Find out what your peers are saying about ServiceNow, BMC, Atlassian and others in IT Service Management (ITSM). Updated: December 2019.
390,810 professionals have used our research since 2012.
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