Cherwell Service Management vs Mobile Reach comparison

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Executive Summary

We performed a comparison between Cherwell Service Management and Mobile Reach based on real PeerSpot user reviews.

Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM).
To learn more, read our detailed IT Service Management (ITSM) Report (Updated: March 2024).
765,234 professionals have used our research since 2012.
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Pricing and Cost Advice
  • "For an ITIL user, the cost is probably about 50 bucks a month."
  • More Cherwell Service Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:All our activities are carried out in the one place.
    Top Answer:We need to be on VPN in order to set up and access the solution, and that has created some challenges. Even though it uses our Windows login, we still have to be on VPN. The product should be able to… more »
    Top Answer:We use the solution for IT service management, it's the key process for recording incidents or problems, and change management. We are customers of Cherwell and I'm an enterprise architect.
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    Views
    1,325
    Comparisons
    679
    Reviews
    1
    Average Words per Review
    477
    Rating
    9.0
    28th
    Views
    27
    Comparisons
    23
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
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    Overview
    Cherwell Service Management is a powerful IT service management (ITSM) solution that provides IT organizations the flexibility needed for rapid configuration and customization, minimal overhead, and frictionless upgrades at a fraction of the cost and complexity associated with legacy ITSM solutions. Cherwell's codeless design architecture means you can add new functionality without modifying a single line of code, integrate easily with third party applications, and upgrade without fear of breaking what you've built.

    The Mobile Reach platform is a best-in-class mobile enterprise application platform that allows organizations to easily extend enterprise applications to mobile users across a variety of mobile devices and form factors. Powering highly complex mobile workflows across the globe, Mobile Reach is a proven enterprise mobility solution that enables cross-platform mobile app development and deployment.
     
    With industry leading levels of security, scalability, and end user adoption, IT departments in large corporations, federal agencies, and branches of the U.S. Military use Mobile Reach for device native mobile apps that connect to mission-critical backend systems. Standardize and scale mobility initiatives with low costs of ownership and administration. Mobile Reach supports a wide variety of mobile operating systems and technologies, including iOS, Android, BlackBerry, Windows and Windows Mobile, as well as laser scanning, RFID and NFC-enabled mobile devices.

    Sample Customers
    Ausenco, Highlights for Children, B/E Aerospace
    Gogo, AstarZeneca, NYSE Euronext, Sony Pictures, Catholic Health Initiatives, CompuCom, CWS, Dataport, EatonVance, Emory Healthcare, PayPal, US Army
    Top Industries
    VISITORS READING REVIEWS
    Educational Organization52%
    Government11%
    Computer Software Company5%
    Retailer4%
    No Data Available
    Company Size
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise57%
    Large Enterprise33%
    No Data Available
    Buyer's Guide
    IT Service Management (ITSM)
    March 2024
    Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in IT Service Management (ITSM). Updated: March 2024.
    765,234 professionals have used our research since 2012.

    Cherwell Service Management is ranked 13th in IT Service Management (ITSM) with 6 reviews while Mobile Reach is ranked 28th in Field Service Management. Cherwell Service Management is rated 7.2, while Mobile Reach is rated 0.0. The top reviewer of Cherwell Service Management writes "Having everything in one location has significantly improved our efficiency and reporting". On the other hand, Cherwell Service Management is most compared with ServiceNow, Ivanti Neurons for ITSM, JIRA Service Management and BMC Helix ITSM, whereas Mobile Reach is most compared with .

    We monitor all IT Service Management (ITSM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.