Cherwell Service Management vs. Samanage

Cherwell Service Management is ranked 19th in Help Desk Software with 1 review vs Samanage which is ranked 24th in Help Desk Software. The top reviewer of Cherwell Service Management writes "The dashboard is very useful to get a quick overview of current tasks. Plug-ins to JIRA would be welcome. ". Cherwell Service Management is most compared with ServiceNow, BMC Helix Remedy and JIRA Service Desk. Samanage is most compared with ServiceNow, Freshservice and TOPdesk.
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Ranking
19th
out of 43 in Help Desk Software
Views
5,460
Comparisons
2,457
Reviews
1
Followers
231
Avg. Rating
6.0
24th
out of 43 in Help Desk Software
Views
1,762
Comparisons
732
Reviews
0
Followers
230
Avg. Rating
N/A
Top Comparisons
Compared 50% of the time.
Compared 16% of the time.
Compared 8% of the time.
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Cherwell Software
Samanage
Overview
Cherwell Service Management is a powerful IT service management (ITSM) solution that provides IT organizations the flexibility needed for rapid configuration and customization, minimal overhead, and frictionless upgrades at a fraction of the cost and complexity associated with legacy ITSM solutions. Cherwell's codeless design architecture means you can add new functionality without modifying a single line of code, integrate easily with third party applications, and upgrade without fear of breaking what you've built."Samanage enables organizations worldwide to deliver a superior service experience. Samanage’s IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. The fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platform, allowing IT and other service providers to effectively manage and connect service requests to IT assets. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust ITSM solution in days not months or years. "
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Sample Customers
Ausenco, Highlights for Children, B/E AerospaceSXSW, PRA Group, Fandango, Inteva Products, Amherst College, Tensator
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