Cincom Eloquence vs Tungsten Communications Manager comparison

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Also Known As
Eloquence
Kofax Customer Communications Manager, Aia ITP CCM, ITP CCM
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Overview

Cincom Eloquence, is an Intuitive Customer Communications Management Solutions, that gives you the tools to design, deliver and deploy documents. Cincom Eloquence helps you easily design templates incorporating rules logic that can be dynamically applied to all customer communications - from claim letters to highly personalized policies. Templates are easily imported, created, edited and tested directly within an embedded Microsoft Word design environment, which lessens the burden on IT departments. With Cincom Eloquence, the generation of documents can be deferred to larger runs or produced individually in real time and delivered via print (e.g., Postscript, PDF, AFP, PCL and WordML) or electronic channels (e.g., email, fax and web). And it automatically archive and index all generated documents based upon migration parameters you establish. Robust search and retrieval capabilities help you locate documents easily and effectively.

Revolutionize your outbound communication processes with Tungsten Communications Manager, empowering line-of-business managers to automate the creation of high-quality correspondence with minimal IT involvement. Ideal for contracts, proposals, insurance, and mortgage documents, this solution facilitates delivery across various channels such as email, social, or digital, driving digital workflow transformation initiatives. Seamlessly integrating with legacy systems and enterprise applications, Communications Manager streamlines customer workflows, enhances personalization for maximizing sales opportunities, and improves productivity by centralizing communication management. Enjoy benefits like improved customer experience, reduced risk, increased enterprise agility, empowered business users, and enhanced profitability. With features including content management, communication design, lifecycle management, a user-friendly platform, omnichannel delivery, and end-to-end automation, Communications Manager stands as the ultimate choice for organizations seeking to automate and optimize their outbound communication processes.

Sample Customers
Everence, HM Insurance Group, Molina Healthcare, Montana State Fund, MTL Insurance, Wisconsin Physicians Insurance Corporation
Fiat Finansiering, MAN Finance, Quion, Achmea, Volvo Financial Services, LeasePlan Belgium, ABN AMRO, De Lage Landen

Cincom Eloquence is ranked 17th in Customer Communications Management (CCM) while Tungsten Communications Manager is ranked 16th in Customer Communications Management (CCM). Cincom Eloquence is rated 0.0, while Tungsten Communications Manager is rated 0.0. On the other hand, Cincom Eloquence is most compared with , whereas Tungsten Communications Manager is most compared with Quadient Inspire.

See our list of best Customer Communications Management (CCM) vendors.

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