We performed a comparison between Cisco Secure Endpoint and ESET Endpoint Protection Platform based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The most valuable feature is the analysis, because of the beta structure."
"Forensics is a valuable feature of Fortinet FortiEDR."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product provides sandboxing options like file reputation and file analysis."
"Cisco has definitely improved our organization a lot. In terms of business, our company feels safer. We actually switched from legacy signature-based solutions to threat intelligence-based and machine learning-based solutions, which is Cisco Secure. This has improved our security significantly, from 10% of signature-based technology security to 99.9% of the current one which we are running. We were happy."
"The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great."
"It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it."
"It provides real-time visibility and control over endpoints, allowing its users to promptly respond to any security incidents and remediate any vulnerabilities."
"The stability of the solution is perfect. I believe it's the most stable solution on the market right now."
"Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there."
"For the initial first level of support, we provide it from our side. If there's escalation required, we use Cisco tech for the AMP. And again, they are perfect. I mean, one of the best, compared to any other vendors."
"It can scale as well."
"We use ESET, which is pretty much perfect for us. It is also absolutely simple and automatic once setup."
"The most valuable feature of ESET Endpoint Security performance."
"Primarily used to protect computers from viruses and ransomware."
"They do a program where you can renew for three years. It's very reasonable, as far as the cost per year, because you can renew for three years. They will also do multiple computers, so I actually protect all my family computers, as well as my work computers, all under one license. This means I only have to deal with re-upping my license once every three years. That's the big thing for me."
"I find the main valuable feature to be the antivirus, it is very effective with removing viruses."
"The potential threat protection feature is the most valuable. In the event that one of my computers is not on the network and gets a virus, ESET Endpoint Security quickly detects the malware, and in most cases, it removes the virus. It also has the ability to remotely shut down the computer. I like the remote control part the most."
"The overall security capability of the product is pretty reliable."
"The support needs improvement."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"ZTNA can improve latency."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"FortiEDR can be improved by providing more detailed reporting."
"I haven't seen the use of AI in the solution."
"The solution is not stable."
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment."
"I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products."
"We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints."
"Due to the complexity of the technology that is used and its advanced threat detection capabilities, it is possible to encounter many delays in operation."
"In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."
"We would like to have an API integration with a SIEM solution, because as far as I know, it currently hasn't yet been released."
"They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need."
"In Orbital, there are tons of prebuilt queries, but there is not a lot of information in lay terms. There isn't enough information to help us with what we're looking for and why we are looking for it with this query. There are probably a dozen queries in there that really focus on what I need to focus on, but they are not always easy to find the first time through."
"After we did the initial setup of ESET Endpoint Security, we had to inform users about popups. This solution comes with an in-built software firewall and there can be some popups coming. We must tell the user not to keep, allow, or block anything. That is the main issue on the user side we have faced. The user's experience may not be as good."
"The management of the solution isn't as clear as it could be. They could adjust that to make it a better product."
"They should focus more on the offline market as well. Everybody is connected nowadays, and they want to do everything via cloud or fast internet connections, however, that's still not possible in many situations."
"The scalability could be better."
"The solution could be more user-friendly."
"A few times, we have had problems with downloading an agent. We had to try multiple times and multiple uploads."
"The product could have better integration with third-party products that would help extend functionality."
"The integration capabilities might be lacking a bit."
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Cisco Secure Endpoint is ranked 10th in Endpoint Protection Platform (EPP) with 43 reviews while ESET Endpoint Protection Platform is ranked 9th in Endpoint Protection Platform (EPP) with 96 reviews. Cisco Secure Endpoint is rated 8.6, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cisco Secure Endpoint writes "Single dashboard management, quick infrastructure threat detection, and high level support". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cisco Secure Endpoint is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, CrowdStrike Falcon, Check Point Harmony Endpoint and Kaspersky Endpoint Security for Business, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our Cisco Secure Endpoint vs. ESET Endpoint Protection Platform report.
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