We performed a comparison between Cisco Secure Firewall and Palo Alto Networks NG Firewalls based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco Secure Firewall is commended for its threat defense, dashboard visibility, seamless integration with other Cisco products, and ease of use. Palo Alto Networks NG Firewalls are highly regarded for their embedded machine learning, robust security capabilities, and intuitive interface.
Both the Cisco Secure Firewall and Palo Alto Networks NG Firewalls have numerous areas for improvement. The Cisco Secure Firewall needs enhancement in network performance, policy administration, advanced features, management interface, patching and bug fixing, integration with other tools, and centralized management. Palo Alto Networks NG Firewalls can improve in terms of customization, next-generation capabilities, rule creation, monitoring interface, bug fixing, configuration simplicity, support processes, ACC tool, IPv6 support, VPN functionality, GUI interface, training materials, SSL inspection, and external dynamic list feature.
Service and Support: Customer opinions on the customer service of Cisco Secure Firewall vary, as some customers appreciate the technical support they receive, while others encounter delays and challenges. Palo Alto Networks NG Firewalls also receive mixed reviews for their customer service. While some customers commend the expertise of their support team, others express frustration with contacting the team and enduring lengthy wait times.
Ease of Deployment: The setup process for Cisco Secure Firewall can be more or less complex depending on the user's familiarity and environment. The initial setup for Palo Alto Networks NG Firewalls is described as simple, uncomplicated, and effortless. Users appreciate its user-friendly and efficient design, with readily available training materials for easy comprehension.
Pricing: Reviewers have differing opinions on the setup cost of Cisco Secure Firewall. Some consider it expensive due to additional expenses for licensing, support, and hardware. Palo Alto Networks NG Firewalls are generally acknowledged to have higher pricing. Reviewers note that Palo Alto Networks offers competitive hardware prices and discounts for multi-year licenses.
Comparison Results: Palo Alto Networks NG Firewalls is the preferred choice when compared to Cisco Secure Firewall. Users find the initial setup of Palo Alto Networks NG Firewalls to be straightforward and easy. Palo Alto Networks NG Firewalls stands out for its embedded machine learning capabilities, strong security features, and user-friendly interface.
"It's quite comfortable to handle the FortiGate firewall."
"This solution has solid UTM features combined with a nice GUI."
"It's a firewall that secures our internal network. I have been using it since 2013, and I find that most of the features are advanced, and very user friendly."
"The usage in general is pretty good."
"Our security improved from being able to put in rules and close off unwanted traffic."
"Web filtering and two-factor authentication are great features."
"The IPsec tunnels are very easily created, and quite interoperable with devices from other vendors."
"The UTM feature is quite good. FortiAP is easy to deploy because both Fortigate and FortiAP are under the same brand. Otherwise, you need to do more work on the configuration."
"Web filtering is a big improvement for us. The previous version we used, the AC520, did not have that feature included. It was not very easy for us, especially because the environment had to be isolated and we needed to get updates from outside, such as Windows patches. That feature has really helped us when we are going outside to pull those patches."
"If only a Layer 4 FW is needed, this is a good solution."
"The initial setup was completely straightforward."
"The solution is used for the protection of the mobile data network. It is protecting 3G/4G Internet customers and the Private APN."
"Its efficiency and security are the most important. We are more efficient and more secure."
"We have not had to deal with stability issues."
"The GUI is among the most valuable features,"
"One of the most valuable features of Firepower 7.0 is the "live log" type feature called Unified Event Viewer. That view has been really good in helping me get to data faster, decreasing the amount of time it takes to find information, and allowing me to fix problems faster. I've found that to be incredibly valuable because it's a lot easier to get to some points of data now."
"I like all the functions and features."
"A feature introduced by Palo Alto with the version 10-OS is embedded machine learning in the core of the firewall to provide inline, real-time attack prevention. Machine learning analyzes the network traffic and detects if there is any usual traffic coming from outside to inside. Because of Palo Alto, organizations detect around 91% of malicious attacks using machine learning. The machine learning helps customers by implementing firewalls in critical and air gap areas so there is no need to integrate with the cloud sandbox."
"The most valuable feature is WildFire, which blocks sophisticated attacks and distinguishes it from other traditional firewall functions."
"With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."
"The stability of the product has been good over the years."
"The Unified Threat Management (UTM) module, which consists of the basic firewall and IPS services, is what the majority of our customers use in Palo Alto Firewall."
"All the features are valuable, but my main one is the straightforward and well-designed GUI. I'm over 50 and have been in this business since the internet started. I'm not a GUI guy; I prefer using the command line. The product's GUI is excellent, and so is the threat intelligence. It's also straightforward to configure and flexible. The solution even has good networking, such as VLAN and subinterfaces, which is great because, in my experience, if the firewall is good, then the router usually isn't and vice-versa, but Palo Alto has both."
"Security is the biggest thing nowadays, including threat response, incident response, and root cause. We found that a lot of the logging and dashboard capabilities offered by Palo Alto fill the missing skill gap that you run up against. It makes it easier for our tier-two staff to get involved in some of the deeper root cause analysis. The dashboards, logs, and reports make it easier for our staff to dive right in and not get lost in what tools they should use. It's easy because they're all right there."
"We sometimes have issues with FortiGate's routing table in the latest firmware update. We had to downgrade the device because our customers complained about bugs."
"The pricing could always be better."
"The user interface could be improved."
"Fortinet doesn't provide multiple virtual firewalls which would facilitate end users and customers."
"The command line is complicated, and the interface could be better."
"It needs more available central management."
"There are some complex administration tasks in their administration portal. That needs to be improved."
"The price of FortiGate should be reduced because there are some other leading products that are cheaper."
"The product would be improved if the GUI could be brought into the 21st Century."
"Third-party integrations could be improved."
"The price and SD-WAN capabilities are the areas that need improvement."
"Report generation is an area that should be improved."
"It's mainly the UI and the management parts that need improvement. The most impactful feature when you're using it is the user interface and the user experience."
"If Cisco could stop rebranding, combine all the CLIs/GUIs, and give a consistent experience, this would be great."
"I have a lot of difficulties with the solution's Firewall Management Center (FMC) and the GUI. Neither is responsive enough and should be improved."
"The price can be better."
"Based on the features that I have seen so far, I do not see any room for improvement, but they can improve their CLI documentation. I haven't really seen much when it comes to CLI documentation."
"There has been a recent change in the graphical interface. For the monitoring part, they could have a better UI."
"The data loss prevention (DLP) capabilities need to be beefed up."
"In the future, I would like to see more OTP features."
"I would like a collaboration system and reporting ASA policy needs to be smarter."
"Its reporting can definitely be improved. I would like to have better graphical dashboards and more widgets for more clarity in the reporting area. In a third-generation firewall, you can generate some dashboards. It provides the information that we need, but from the C-level or a higher-level perspective, it is kind of rough and incomplete. Its data loss prevention (DLP) feature is not good enough. Currently, this feature is very basic and not suitable for enterprises. It would be nice if they can include a better DLP feature like Fortinet. We would like to have a local depot of Palo Alto in Latin America. Competitors such as Cisco and Check Point have a local depot here. If there is an issue with their hardware, you can go to the depot, and in about four hours, you can get a replacement device, but that's not the case with Palo Alto Networks because we need to import from Miami. It takes about two to three weeks."
"I don't deal with it from a day-to-day perspective, but I can say that the evidence that I typically need is there, but sometimes, it's a task to actually get it and pull it out. They can make it easier to gather that evidence."
"Could also use better customer support."
More Palo Alto Networks NG Firewalls Pricing and Cost Advice →
Cisco Secure Firewall is ranked 4th in Firewalls with 404 reviews while Palo Alto Networks NG Firewalls is ranked 6th in Firewalls with 161 reviews. Cisco Secure Firewall is rated 8.2, while Palo Alto Networks NG Firewalls is rated 8.6. The top reviewer of Cisco Secure Firewall writes "Highlights and helps us catch Zero-day vulnerabilities traveling across our network". On the other hand, the top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". Cisco Secure Firewall is most compared with Palo Alto Networks WildFire, Netgate pfSense, Meraki MX, Sophos XG and Juniper SRX Series Firewall, whereas Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and OPNsense. See our Cisco Secure Firewall vs. Palo Alto Networks NG Firewalls report.
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Pricewise Cisco. But PA has better rating.
Palo Alto is better.
In my Oppinion, Palo Alto is better than Cisco. You can refer in NSS Lab 2018 & 2019 DCSG-SVM, NSS-labs-NGIPS-Comparative-Report, and some report from Forester about Zero Trust Architecture, and Gartner SASE report to discus more advantages of Palo Alto in the future