Cisco CCX is ranked 4th in IVR Systems while Syntellect Communications Portal is ranked 15th in IVR Systems. Cisco CCX is rated 9.0, while Syntellect Communications Portal is rated 0.0. The top reviewer of Cisco CCX writes "Interactive voice response and automatic call distribution help to improve our customer service". On the other hand, Cisco CCX is most compared with Cisco Contact Center Enterprise, Genesys Cloud CX, Nuance IVR, NICE CXone and Five9, whereas Syntellect Communications Portal is most compared with .
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