We performed a comparison between Cisco Secure Email and Cisco Secure Email Threat Defense based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"There are several features that I consider valuable."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"The good part is that you don't have to configure it, which is very convenient."
"Does a thorough job of examining email and URLs for malicious content."
"The initial setup was easy."
"The tech engineers are very knowledgeable."
"The filtering is definitely better at catching both spam and malicious messages, and there's a lot of extremely granular ability for setting up rules. You can do it the way you want to. The Microsoft solution tends to be pretty limited in how it allows some of that to be done."
"The security features are valuable."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"ATP has been the most valuable in improving our email security posture."
"It's flexible. There are a lot of rules and policies that can be easily applied for certain employees or certain mailboxes."
"Cisco Secure Email is part of Cisco's extensive efforts and investments in technology, especially in the realm of cyber security. The product is one among many security solutions offered by Cisco."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"This solution is easy to use."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"It's very easy to deploy and configure."
"Secure Email Threat Defense's scalability is good."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"There's room for improvement regarding the time frame for retrieving emails."
"The phishing and spam filters could use some improvement."
"The company should focus on adding threats that the solution is currently unable to detect."
"The UI needs to be more user-friendly."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The product must provide better malware detection."
"I'd like some additional features any product can give me to protect our environment in a better way."
"I would like them to add some clustering or high availability features."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The user interface could be updated."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"The management features of the product are not up to date."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"Cisco Secure Email Cloud Mailbox can improve by adding advanced phishing, then the solution would become the best in the market. However, this could increase the price even more. Additionally, if CES with domain protection could be added it would be an even better solution."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"We encounter issues while searching for missing emails."
"The pricing could always be better."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"The solution is a bit expensive."
"This solution could be improved by integration with Sandbox."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews. Cisco Secure Email is rated 8.4, while Cisco Secure Email Threat Defense is rated 8.2. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Cisco Secure Email Threat Defense writes "Easy to deploy and configure with excellent support". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Trend Micro Email Security, whereas Cisco Secure Email Threat Defense is most compared with Kiteworks, Microsoft Exchange Online Protection (EOP), Abnormal Security and Armorblox. See our Cisco Secure Email vs. Cisco Secure Email Threat Defense report.
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