We performed a comparison between Cisco Secure Email Threat Defense and Fortinet FortiMail based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Since we have started using the solution, there have been fewer compromises."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Defender helps us prioritize threats across our organization."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The email protection is excellent, especially in terms of anti-phishing policies."
"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that."
"It has an efficient email filtering feature."
"I would say it's very comprehensive, with multiple antivirus OEMs, virus encrypt features, encryption, and more."
"It's very easy to deploy and configure."
"The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."
"Cisco has a threat mechanism called cloud-based Talos, where all the threats are inbuilt."
"Cisco Secure Email Cloud Mailbox can handle a complete portfolio, which is required to protect any kind of attack coming from emails. However, it does not have advanced phishing, but it is available through Cisco. If you compare Cisco Secure Email Cloud Mailbox with the competition, in the competition you have to have one or two solutions together to address the customer's requirement, whereas Cisco Secure Email Cloud Mailbox is addressing everything, such as web domain and email protection. If there is any kind of challenge it will come across through email."
"The features and functionalities are much better than Microsoft's in-built Defender plan."
"This excellent email gateway minimizes spam, inspects suspicious emails and isolates infected attachments with little administrative effort."
"I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other."
"I think the spamming feature is very valuable."
"The spam filtering is great."
"Fortinet’s support services are good."
"The most valuable features are the endpoint defense features, it is very secure."
"This solution is good for small and medium enterprise companies."
"Its performance is very good and it is stable."
"The pre-sales cost calculations could be more transparent."
"The UI needs to be more user-friendly."
"There is room for improvement with the UI."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"Microsoft Defender for Office 365 should be more proactive."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The company should focus on adding threats that the solution is currently unable to detect."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The pricing could always be better."
"The solution is a bit expensive."
"This solution could be improved by integration with Sandbox."
"Customers will benefit greatly from monthly billing because the majority of customers today use the cloud, be it Office 365, or Google Cloud."
"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time."
"There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."
"We encounter issues while searching for missing emails."
"The tool gives false positives and it needs to be more accurate. I would like to see AI as a new feature."
"Sometimes it takes a little bit too long to determine if an email is good or not. If they could shorten that time span, it'd be so much better. It does delay our email, which does not make users happy. That said, I would have to say we have not been blacklisted for quite a while now."
"Online support sometimes takes up to a week to get back to you."
"I don't know if it is possible, but I would like to see Artificial Intelligence and machine learning introduced."
"The Ui isn't that intuitive."
"The web console management interface could be improved."
"The statistics and BI in general could be improved."
"The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement."
"The product should work on licensing and provide more detail once the license is selected for the customer."
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Cisco Secure Email Threat Defense is ranked 16th in Email Security with 11 reviews while Fortinet FortiMail is ranked 5th in Email Security with 54 reviews. Cisco Secure Email Threat Defense is rated 8.2, while Fortinet FortiMail is rated 8.6. The top reviewer of Cisco Secure Email Threat Defense writes "Excellent support, reliable, and useful notification". On the other hand, the top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". Cisco Secure Email Threat Defense is most compared with Cisco Secure Email, Kiteworks, Microsoft Exchange Online Protection (EOP), Armorblox and Abnormal Security, whereas Fortinet FortiMail is most compared with Cisco Secure Email, Barracuda Email Security Gateway, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail Cloud and Proofpoint Email Protection. See our Cisco Secure Email Threat Defense vs. Fortinet FortiMail report.
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