Cisco Contact Center Enterprise vs. Huawei CCIP

Cisco Contact Center Enterprise is ranked 4th in Contact Center Infrastructure vs Huawei CCIP which is ranked 11th in Contact Center Infrastructure. Cisco Contact Center Enterprise is most compared with Avaya Aura, Genesys and Cisco CCX. Huawei CCIP is most compared with Avaya Aura, Altitude Software uCI and Cisco Contact Center Enterprise.
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4,161
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2,978
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Followers
66
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Views
502
Comparisons
244
Reviews
0
Followers
30
Avg. Rating
N/A

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Top Comparisons
Top ComparisonsSee more Cisco Contact Center Enterprise competitors »
Compared 43% of the time.
Compared 24% of the time.
See more Huawei CCIP competitors »
Also Known As
Also Known AsContact Center Enterprise
Website/Video
Website/VideoCisco
Huawei
Overview
OverviewCisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.Huawei Contact Center (CC) solution creates a multimedia services center for enterprises and businesses to offer effective customer and marketing services. Huawei's full-service solution, with a flexible, cloud-based architecture, can transform your business into a valuable, profit center.
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Sample Customers
Sample CustomersCimpress, Energisa, Raiffeisen BankChina Merchants Bank (CMB), Ping An Insurance Company

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