Have A Question About Contact Center Infrastructure?
Our experts can help. 295,143 professionals have used our research on 6,616 solutions.
Compared 33% of the time.
Compared 25% of the time.
See more Cisco Contact Center Enterprise competitors »
Compared 18% of the time.
Compared 43% of the time.
Compared 24% of the time.
See more Huawei CCIP competitors »
Compared 14% of the time.
Also Known As
|Also Known As||Contact Center Enterprise|
|Overview||Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.||Huawei Contact Center (CC) solution creates a multimedia services center for enterprises and businesses to offer effective customer and marketing services. Huawei's full-service solution, with a flexible, cloud-based architecture, can transform your business into a valuable, profit center.|
Learn more about Cisco Contact Center Enterprise
Learn more about Huawei CCIP
|Sample Customers||Cimpress, Energisa, Raiffeisen Bank||China Merchants Bank (CMB), Ping An Insurance Company|