Cisco Contact Center Enterprise is ranked 2nd in Contact Center Infrastructure while Openscape Contact Center is ranked 14th in Contact Center Infrastructure. Cisco Contact Center Enterprise is rated 9.0, while Openscape Contact Center is rated 0.0. The top reviewer of Cisco Contact Center Enterprise writes "The ease of integration and documentation are valuable features". On the other hand, Cisco Contact Center Enterprise is most compared with Cisco CCX, Genesys Cloud CX and Five9, whereas Openscape Contact Center is most compared with .
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