Cisco Contact Center Enterprise vs. Vocalcom Hermes.Net

Cisco Contact Center Enterprise is ranked 4th in Contact Center Infrastructure vs Vocalcom Hermes.Net which is ranked 9th in Contact Center Infrastructure. Cisco Contact Center Enterprise is most compared with Avaya Aura, Genesys and Cisco CCX. Vocalcom Hermes.Net is most compared with Genesys, Avaya Aura and Cisco Contact Center Enterprise.
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Ranking
RANKING
Views
4,161
Comparisons
2,978
Reviews
0
Followers
66
Avg. Rating
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Views
804
Comparisons
389
Reviews
0
Followers
31
Avg. Rating
N/A

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Top Comparisons
Top ComparisonsSee more Cisco Contact Center Enterprise competitors »
Compared 36% of the time.
Compared 28% of the time.
See more Vocalcom Hermes.Net competitors »
Also Known As
Also Known AsContact Center EnterpriseHermes.Net
Website/Video
Website/VideoCisco
Vocalcom
Overview
OverviewCisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
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Learn more about Cisco Contact Center Enterprise
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Sample Customers
Sample CustomersCimpress, Energisa, Raiffeisen BankFiliassur

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