Cisco Contact Center Enterprise vs. Vocalcom Hermes.Net

Cisco Contact Center Enterprise is ranked 4th in Contact Center Infrastructure vs Vocalcom Hermes.Net which is ranked 9th in Contact Center Infrastructure. Cisco Contact Center Enterprise is most compared with Avaya Aura, Genesys and Cisco CCX. Vocalcom Hermes.Net is most compared with Genesys, Avaya Aura and Cisco Contact Center Enterprise.
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Ranking
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4,387
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2,881
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0
Followers
67
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Views
814
Comparisons
307
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0
Followers
28
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N/A
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In Contact Center Infrastructure

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Top Comparisons
See more Cisco Contact Center Enterprise competitors »
Compared 36% of the time.
Compared 28% of the time.
See more Vocalcom Hermes.Net competitors »
Compared 29% of the time.
Also Known As
Contact Center EnterpriseHermes.Net
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Cisco
Vocalcom
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Overview
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution. This makes it easier for your company to rapidly deploy a distributed contact center infrastructure.
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Sample Customers
Cimpress, Energisa, Raiffeisen BankFiliassur
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