Cisco CVP is ranked 5th in IVR Systems while NICE CXone is ranked 3rd in IVR Systems. Cisco CVP is rated 0.0, while NICE CXone is rated 8.2. On the other hand, the top reviewer of NICE CXone writes "Enables us to have full visualization on all metrics and to manage and staff our center as necessary". Cisco CVP is most compared with Nuance IVR and Cisco CCX, whereas NICE CXone is most compared with Nuance IVR, Genesys Cloud CX, Sprinklr, Cisco Webex Contact Center and Five9.
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