Cisco CVP vs Syntellect Communications Portal comparison

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Ranking
5th
out of 16 in IVR Systems
Views
241
Comparisons
220
Reviews
0
Average Words per Review
0
Rating
N/A
15th
out of 16 in IVR Systems
Views
26
Comparisons
15
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
CVP
Communications Portal
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Cisco
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Overview
Cisco Unified Customer Voice Portal (Unified CVP) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This award-winning product provides IP-based self‑service and call routing. It combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers, either as a standalone Interactive-Voice-Response (IVR) system or transparently integrated with a contact center.
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Sample Customers
Sony Marketing (Japan) Inc.
Cardiff Council

Cisco CVP is ranked 5th in IVR Systems while Syntellect Communications Portal is ranked 15th in IVR Systems. Cisco CVP is rated 0.0, while Syntellect Communications Portal is rated 0.0. On the other hand, Cisco CVP is most compared with Nuance IVR and Cisco CCX, whereas Syntellect Communications Portal is most compared with .

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