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Cisco CVP vs Voxeo Prophecy comparison

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Cisco Logo

Cisco CVP

236 views|210 comparisons
Voxeo Logo

Voxeo Prophecy

87 views|64 comparisons
Ranking
5th
out of 16 in IVR Systems
Views
236
Comparisons
210
Reviews
0
Average Words per Review
0
Rating
N/A
9th
out of 16 in IVR Systems
Views
87
Comparisons
64
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
CVP
Prophecy
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Cisco
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Voxeo
Overview
Cisco Unified Customer Voice Portal (Unified CVP) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This award-winning product provides IP-based self‑service and call routing. It combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers, either as a standalone Interactive-Voice-Response (IVR) system or transparently integrated with a contact center.
Prophecy is an industry-leading communications platform that makes it easy for companies to interact with customers in ways that improve service, drive sales, and lower costs.
Sample Customers
Sony Marketing (Japan) Inc.
Zenith American Solutions, T-Mobile Netherlands, T-Mobile Austria, T-Mobile Czech Republic, T-Mobile Poland, Swisscom, Northern Ireland Electricity

Cisco CVP is ranked 5th in IVR Systems while Voxeo Prophecy is ranked 9th in IVR Systems. Cisco CVP is rated 0.0, while Voxeo Prophecy is rated 0.0. On the other hand, Cisco CVP is most compared with Nuance IVR and Cisco CCX, whereas Voxeo Prophecy is most compared with Nuance IVR and Convergys Intelligent Voice Portal.

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