Cisco CVP vs West Holly comparison

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Cisco Logo
241 views|220 comparisons
West Logo
91 views|70 comparisons
Ranking
5th
out of 16 in IVR Systems
Views
241
Comparisons
220
Reviews
0
Average Words per Review
0
Rating
N/A
8th
out of 16 in IVR Systems
Views
91
Comparisons
70
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
CVP
Holly
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Cisco
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West
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Overview
Cisco Unified Customer Voice Portal (Unified CVP) helps businesses and organizations deliver a connected digital experience, enabling you to deliver contextual, continuous, and capability-rich journeys for your customers, across time and channels. This award-winning product provides IP-based self‑service and call routing. It combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers, either as a standalone Interactive-Voice-Response (IVR) system or transparently integrated with a contact center.
West's Holly Voice Platform provides a suite of security capabilities that support customers seeking PCI Compliance for systems that perform credit card transactions. PCI DSS covers multiple facets of a system such as security management, policies, procedures, and network architecture, software design and other critical protective measures
Sample Customers
Sony Marketing (Japan) Inc.
Ochsner Medical Center, Western Union, Utah Spine Care, Stanford Health Care, Vanderbilt Medical Center

Cisco CVP is ranked 5th in IVR Systems while West Holly is ranked 8th in IVR Systems. Cisco CVP is rated 0.0, while West Holly is rated 0.0. On the other hand, Cisco CVP is most compared with Nuance IVR and Cisco CCX, whereas West Holly is most compared with Nuance IVR.

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