We performed a comparison between Cisco Secure Email and Sophos Email Appliance [EOL] based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The basic features are okay and I'm satisfied with the Defender."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"It is a user-friendly product."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"I can customize the configuration and policies."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"The most valuable feature is the different content filters we are using, such as DKIM."
"The most valuable feature is the URL relay protection because it protects users from phishing attacks."
"The ease of use and the security offered by the solution are its most valuable features. It also offers good information protection."
"The interface makes it really easy to administer and configure."
"Email encryption, because it fulfills our business needs."
"The solution is very easy to use, especially the cloud version which is very, very simple. There are some good templates already built-in, so we can just select the template, and you will get all the necessary functionality. The only one thing you have to do is point all your traffic in the cloud."
"The filtering aspect is the solution's most valuable feature."
"This is a stable, scalable product that provides a reliable email protection layer."
"The custom alerts have to improve a lot."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The UI needs to be more user-friendly."
"The GUI is sometimes slow to fetch the device report and could be improved."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"The pre-sales cost calculations could be more transparent."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"There could be additional DLP functionality for it."
"Scalability has certain shortcomings and needs to be improved because there are service providers who provide better scalability.v"
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"The management features of the product are not up to date."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"In the next release of this solution, I would like to see more user awareness, such as information about phishing email attacks that have been prevented."
"Reporting could have more options for users to customize desired results."
"The reporting functionality is in major need of improvement."
"There are a few issues with integration that need to be addressed; this would help make deployment easier for new users."
"There aren't enough advanced settings. They should offer more advanced options."
"In the advanced version, you have DLP, Data Loss Prevention, but when you buy the standard version, you don't have it."
"More things need to be integrated into this device, like DLP, so we can have a complete solution in one box."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Sophos Email Appliance [EOL] doesn't meet the minimum requirements to be ranked in Email Security. Cisco Secure Email is rated 8.4, while Sophos Email Appliance [EOL] is rated 8.4. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Sophos Email Appliance [EOL] writes "An easy to use solution with reasonable pricing and good stability". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Sophos Email Appliance [EOL] is most compared with .
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