Compare Cisco Email Security (ESA) vs. Symantec Email Security.cloud

Cisco Email Security (ESA) is ranked 1st in Messaging Security with 16 reviews while Symantec Email Security.cloud is ranked 9th in Messaging Security with 1 review. Cisco Email Security (ESA) is rated 8.6, while Symantec Email Security.cloud is rated 7.0. The top reviewer of Cisco Email Security (ESA) writes "Black-listing and white-listing are highly intuitive and easy to do". On the other hand, the top reviewer of Symantec Email Security.cloud writes "Good fingerprinting and keyword rules, but it needs to better support unstructured data discovery". Cisco Email Security (ESA) is most compared with Fortinet FortiMail, FireEye Email Security and Proofpoint Email Protection, whereas Symantec Email Security.cloud is most compared with Cisco Email Security (ESA), Proofpoint Email Protection and Fortinet FortiMail.
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Most Helpful Review
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Find out what your peers are saying about Cisco, Fortinet, Proofpoint and others in Messaging Security. Updated: February 2020.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.We're consolidating two to three arrays down to one which means that our data center footprint has decreased by like 90%. So we're saving 90% of our space, and it also is much better on power and everything else in our data center. And on top of that, the performance is much, much better than our older arrays.The most valuable feature is the performance and compression. The most useful tool is CloudIQ.Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this.The most valuable feature is the different content filters we are using, such as DKIM.It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked.There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system.

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The feature that I like the best is the fingerprinting concept.

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Cons
The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.We've had a couple of little things come up, but for the most part, they've been pretty stable.We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working.We would like to see more options for the customization of content filters.It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance.They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters.One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances.

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It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports.

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Pricing and Cost Advice
It is not that costly. We pay for the solution through a contractor and pay an annual fee.We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point.There were no other costs in addition to the standard licensing fees.The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly.Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user.Pricing depends on your environment and which model you want to buy.In addition to the standard licensing, there is a cost for SMARTnet as well.We do annual licensing for ESA and SMA together, and possibly SmartNet support. Packaged together, the cost is just under $38,000.

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Ranking
1st
out of 44 in Messaging Security
Views
9,116
Comparisons
5,638
Reviews
15
Average Words per Review
838
Avg. Rating
8.7
9th
out of 44 in Messaging Security
Views
2,177
Comparisons
1,806
Reviews
1
Average Words per Review
789
Avg. Rating
7.0
Top Comparisons
Also Known As
IronPort, Cisco Email SecuritySymantec.cloud
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Cisco
Symantec
Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

Symantec Email Security.cloud filters unwanted messages and protects users from targeted attacks. The service has self- learning capabilities and Symantec intelligence to deliver highly effective and accurate email security. Encryption and data loss prevention help you control sensitive data. It supports Microsoft Office 365, Google Apps, on premises or hosted Microsoft Exchange, and other mailbox services, delivering always-on, inbound and outbound messaging security. It is designed to provide 100 percent protection against known and unknown email viruses and have a 99 percent spam capture rate, as defined in the service level agreement. Email Security.cloud helps protect organizations from email-borne viruses, malware, spam, phishing, targeted attacks, and bulk email, all while removing the complexities of on-site technology.

Offer
Learn more about Cisco Email Security (ESA)
Learn more about Symantec Email Security.cloud
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, IndraDoric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Top Industries
REVIEWERS
Energy/Utilities Company29%
Healthcare Company14%
Manufacturing Company14%
University7%
VISITORS READING REVIEWS
Energy/Utilities Company33%
Comms Service Provider20%
Software R&D Company14%
Media Company7%
No Data Available
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise18%
Large Enterprise47%
VISITORS READING REVIEWS
Small Business6%
Midsize Enterprise81%
Large Enterprise13%
No Data Available
Find out what your peers are saying about Cisco, Fortinet, Proofpoint and others in Messaging Security. Updated: February 2020.
396,781 professionals have used our research since 2012.
We monitor all Messaging Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.