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Most Helpful Review
Use FireEye Email Security? Share your opinion.
Find out what your peers are saying about Cisco, Fortinet, Proofpoint and others in Email Security. Updated: September 2020.
438,560 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"Cisco Cloud Email Security (CES) has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.""The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.""Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...""We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this.""The most valuable feature is the different content filters we are using, such as DKIM."

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"The solution's most valuable feature is its simplicity. It's very user-friendly."

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Cons
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""The reporting functionality needs to be improved.""The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.""We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.""The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working.""We would like to see more options for the customization of content filters.""It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."

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"The reporting aspect of the solution needs improvement."

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Pricing and Cost Advice
"In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.""It is not that costly. We pay for the solution through a contractor and pay an annual fee.""We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point.""There were no other costs in addition to the standard licensing fees.""The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly.""Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user.""Pricing depends on your environment and which model you want to buy."

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Questions from the Community
Top Answer: The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.
Top Answer: The reporting functionality needs to be improved.
Top Answer: I have experience as an SE for IronPort as well as a private consultant. I have used this solution in multiple environments.
Top Answer: The solution's most valuable feature is its simplicity. It's very user-friendly.
Top Answer: The reporting aspect of the solution needs improvement. The solution needs to offer antivirus and antispam features onto the on-premises deployment model.
Top Answer: We primarily use the solution for messaging security and sandboxing.
Ranking
1st
out of 59 in Email Security
Views
9,174
Comparisons
5,716
Reviews
16
Average Words per Review
1,111
Avg. Rating
8.8
10th
out of 59 in Email Security
Views
1,421
Comparisons
1,223
Reviews
1
Average Words per Review
260
Avg. Rating
8.0
Popular Comparisons
Compared 5% of the time.
Compared 2% of the time.
Also Known As
IronPort, Cisco Email Security, ESA, Email Security Appliances
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Cisco
FireEye
Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

FireEye Email Security delivers dynamic defense to detect attacks from the very first time they're seen and blocks the most dangerous cyber threats including malware-laden attachments and URLs, credential phishing sites and business email compromise attacks. Email-borne cyber attacks are targeted, automated and hidden amongst millions of messages, easily morphing before signatures can be created.

Offer
Learn more about Cisco Email Security
Learn more about FireEye Email Security
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, IndraNorthshore Utility District, Luz Technologies, Air Academy Federal Credit Union, Bank Gutmann, Bank of Thailand, Penn State Health Milton S. Hershey Medical Center, State of Missouri, City and County of San Francisco, Denver Public Schools, Vodafone, Go Auto, Stater Bros. Market
Top Industries
REVIEWERS
Energy/Utilities Company25%
Healthcare Company13%
Manufacturing Company13%
Consumer Goods Company6%
VISITORS READING REVIEWS
Comms Service Provider25%
Computer Software Company23%
Energy/Utilities Company12%
Government7%
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider18%
Media Company11%
K 12 Educational Company Or School7%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise24%
Large Enterprise48%
VISITORS READING REVIEWS
Midsize Enterprise72%
Large Enterprise28%
No Data Available
Find out what your peers are saying about Cisco, Fortinet, Proofpoint and others in Email Security. Updated: September 2020.
438,560 professionals have used our research since 2012.
Cisco Email Security is ranked 1st in Email Security with 17 reviews while FireEye Email Security is ranked 10th in Email Security with 1 review. Cisco Email Security is rated 8.8, while FireEye Email Security is rated 8.0. The top reviewer of Cisco Email Security writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of FireEye Email Security writes "Simple to use and does a good job of protecting systems from malware". Cisco Email Security is most compared with Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway, Forcepoint Email Security and Agari, whereas FireEye Email Security is most compared with Forcepoint Email Security, DMARC Compass, Fortinet FortiMail, Symantec Messaging Gateway and Agari.

See our list of best Email Security vendors.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.