We performed a comparison between Cisco Secure Email and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender helps us prioritize threats across our organization."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The product blocks spam emails."
"It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"It blocks bulk marketing messages, graymail, spam, and provides advanced malware protection."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"The product protects my email."
"What I find most valuable with the solution is that it can integrate with cloud solutions, such as Google and Microsoft. Additionally, the solution is easy to use."
"The auto-remediation feature is valuable."
"FireEye is good for malware depicting and security."
"We have had very good results from the use of FireEye Email Security. We are very comfortable with this technology, but I don't know if it's necessary to move into the cloud, we will check other technologies and study them. Additionally, the solution has good integration."
"We can control this solution from the cloud and are able to access it from wherever we are."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"The initial setup is simple."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The product must provide better malware detection."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The phishing and spam filters could use some improvement."
"Several simulation options are available within 365, and the phishing simulation could be better."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"The interface is dated. It has looked pretty much the same for 15 years or so. It would be helpful to be able to do everything from one spot. The centralized quarantine and reporting are completely separate from policy administration."
"The solution does not have a strong outbound service. It should also integrate DLP."
"While Cisco offers excellent solutions and innovations, the pricing may not be suitable for everyone. The cost of the software is relatively high. In the current market, there are numerous competitive alternatives that focus on security, enterprise networks, and various other aspects. Cisco, being a comprehensive provider, extends its expertise across data, servers, storage, and security, making them a preferred choice for many enterprises. However, when it comes specifically to security solutions, there are other vendors that specialize solely in this domain, offering competitive options."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"If they want to be the primary or best solution, they need to have better email management features."
"The reporting aspect of the solution needs improvement."
"The custom tailoring is limited."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"The spam detection feature could be better."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution needs better support."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while Trellix Collaboration Security is rated 8.6. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Trellix Collaboration Security writes "Protects from advanced malware and phishing attacks; useful dashboard". Cisco Secure Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Cisco Secure Email Threat Defense and Trend Micro Email Security, whereas Trellix Collaboration Security is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Cisco Secure Email vs. Trellix Collaboration Security report.
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