We performed a comparison between Cisco Secure Email and Trellix Collaboration Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender helps us prioritize threats across our organization."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The technical support is good and quick to resolve issues."
"Since we have started using the solution, there have been fewer compromises."
"The initial setup was easy."
"There are several features that I consider valuable."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"The system enables end users to manage their own whitelists/blacklists."
"The advanced phishing protection and the integration with the awareness tool that Cisco has embedded into the solution to bring awareness to the customers about the dangers of phishing attacks and other things that come from email are the most valuable features."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The auto-remediation feature is valuable."
"FireEye Email Security is easy to use."
"The initial setup is simple."
"We can control this solution from the cloud and are able to access it from wherever we are."
"The product helps reduce the number of malicious emails reaching the user's inbox."
"FireEye is good for malware depicting and security."
"FireEye Email Security helps us prevent spam and phishing emails and all other business-compromised email attacks."
"The solution's most valuable feature is its simplicity. It's very user-friendly."
"The company should focus on adding threats that the solution is currently unable to detect."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The custom alerts have to improve a lot."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The XDR dashboard has room for improvement."
"There is room for improvement in terms of reporting."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"The product's GUI for the dashboard needs improvement."
"The area of license renewal should be improved. We normally renew our license every year. There is a feature called smart licensing, and I switched from the legacy mode to the smart licensing mode because of what I thought smart licensing does. I thought it would make licensing renewal seamless and very swift, but ever since I've switched to smart licensing, each time I want to renew my license, it is a whole lot of headache. The process is not smooth, and I had to keep calling Cisco TAC to see how the issue can be resolved. At one point, I wanted to revert back to the legacy mode, but I can't revert. Once you switch from the legacy mode to the smart licensing mode, you can't revert. They should improve on the visibility of the smart licensing mode so that it can indeed be smart and easier to use for the license renewal every year. That is one challenge."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"The user interface is a bit complex."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"The reporting aspect of the solution needs improvement."
"I would like the solution to be able to automatically quarantine the malicious emails before getting to the user's mailbox and continue with regular email operations. This could result in the user clicking the email before the purge operation is completed."
"The solution is not easy to set up. However, we have employees that have the knowledge that can do the difficult implementation. It would be better if the process was easier."
"If they want to be the primary or best solution, they need to have better email management features."
"Sometimes especially zero-day spam emails can be passed to the user's inbox."
"The solution needs better support."
"FireEye needs single sign-on. They say it's on their roadmap. They should also implement support for Microsoft Authenticator app for 2FA."
"The solution must provide features to scan QR codes for threats."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Trellix Collaboration Security Pricing and Cost Advice →
Cisco Secure Email is ranked 2nd in Email Security with 27 reviews while Trellix Collaboration Security is ranked 17th in Email Security with 5 reviews. Cisco Secure Email is rated 8.4, while Trellix Collaboration Security is rated 8.6. The top reviewer of Cisco Secure Email writes "The amount of traffic that it stops is massive". On the other hand, the top reviewer of Trellix Collaboration Security writes "Great features with almost zero false positives and reasonable pricing". Cisco Secure Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Cisco Secure Email Threat Defense and Trend Micro Email Security, whereas Trellix Collaboration Security is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP), Trend Micro Email Security, Fortinet FortiMail and DMARC Compass. See our Cisco Secure Email vs. Trellix Collaboration Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.