Most Helpful Review
Researched Cisco Email Security but chose Forcepoint Email Security: Efficiently protects against malicious email contents, but the reporting and dashboards need improvement
Find out what your peers are saying about Cisco Email Security vs. Forcepoint Email Security and other solutions. Updated: September 2020.
437,168 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Cloud Mailbox Defense, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment.
On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that.
Cisco Cloud Email Security (CES) has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.
It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.
It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.
The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.
Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.
Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...
This is a reasonably stable solution.
The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP.
The filtering of the solution is very good. You can do URL filtering and, while you need a custom URL to filter under other solutions like Symantec, here the solution covers most categories and the database.
All of the filtering features are very nice.
The feature I find most valuable is the web, email and DLP integration.
There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting.
The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time.
I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.
Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.
The reporting functionality needs to be improved.
The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.
We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.
The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working.
It's quite difficult to learn this solution, it's not an entry level product. If you are a skilled user you will think it's a very useful tool, but if you are not a skilled user, you'll think it is very difficult to learn.
It would be better if it were simpler to deploy on one or two machines instead of three or four machines.
We've fixed a couple of issues on the solution so far. It doesn't work perfectly all the time.
The reporting functionality needs to be improved, as it is not customizable.
I would like to see some improvement like cloud application and integration capabilities and the classification part is missing from the DLP.
Pricing and Cost Advice
In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.
You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.
It is not that costly. We pay for the solution through a contractor and pay an annual fee.
We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point.
There were no other costs in addition to the standard licensing fees.
The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly.
Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user.
Pricing depends on your environment and which model you want to buy.
The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we have other solutions because the pricing is not cheap.
There are three types of support licenses.
When compared to other email security solutions, the price is not cheap.
Licensing is a yearly subscription that is based on the number of users.
Questions from the Community
Top Answer: The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.
Top Answer: The reporting functionality needs to be improved.
Top Answer: I have experience as an SE for IronPort as well as a private consultant. I have used this solution in multiple environments.
Top Answer: The Forcepoint Email Security roadmap easily integrates with the data loss prevention (DLP) suite of Forcepoint. Therefore, the customer doesn't have to buy another solution for DLP.
Top Answer: When compared to other email security solutions, the price is not cheap. The licensing is user base (per user). The product is purchased mostly by medium to large companies. For smaller companies, we… more »
Top Answer: It would be better if it were simpler to deploy on one or two machines instead of three or four machines.
out of 59 in Email Security
Average Words per Review
out of 59 in Email Security
Average Words per Review
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Also Known As
|IronPort, Cisco Email Security, ESA, Email Security Appliances||Websense Email Security|
Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.
Forcepoint Email Security gives you the security you need by protecting you against multi-stage advanced threats that often exploit email to penetrate your IT environment. It applies real-time behavioral sandboxing, enterprise-grade DLP and other advanced defense technologies to identify targeted attacks, high-risk users and insider threats. Forcepoint Email Security monitors outbound email to prevent leaks of sensitive information, and it empowers your workers — in the office or on the road — to safely adopt technologies like Microsoft Office 365.
Learn more about Cisco Email Security
Learn more about Forcepoint Email Security
|SUNY Old Westbury, CoxHealth, City of Fullerton, Indra||Alphawest, Amadori, AudioNova, Betsson, Confartigianato Vicenza, Davies Turner, iGATE, Lake Michigan Credit Union, Landa Digital Printing, Northern California Bank, Scavolini, Toyota|
Comms Service Provider25%
Computer Software Company23%
Computer Software Company36%
Comms Service Provider24%
No Data Available
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