We performed a comparison between Cisco Secure Email and SonicWall Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Microsoft Defender for Office 365 is a stable solution."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It is a user-friendly product."
"Because we scan products, and there is a lot of critical data, security is very important in these cases."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The tech engineers are very knowledgeable."
"The security features are valuable."
"What I find the most valuable about Cisco Secure Email is that the logs are not that difficult to see even if you're not used to them. The logs are reasonably readable and diagnosing the problem is not too hard with them."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"Setup was easy. It took about 30 minutes."
"The anti-spam aspect of the solution is its most valuable feature."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"The most valuable feature is that it protects from spam."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"There are no wasted extras and the interface is really simple."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft Defender for Office 365 should be more proactive."
"There is room for improvement with the UI."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"I would like them to add some clustering or high availability features."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"The reporting needs improvement."
"They should integrate the solution with third-party platforms."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"They need well-trained partners in Nigeria."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while SonicWall Email Security is ranked 19th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while SonicWall Email Security is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas SonicWall Email Security is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Sophos Email and Fortinet FortiMail Cloud. See our Cisco Secure Email vs. SonicWall Email Security report.
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