We performed a comparison between Cisco Secure Email and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Does a thorough job of examining email and URLs for malicious content."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The good part is that you don't have to configure it, which is very convenient."
"Microsoft Defender for Office 365 is a stable solution."
"The basic features are okay and I'm satisfied with the Defender."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco."
"The system enables end users to manage their own whitelists/blacklists."
"It is a user-friendly product."
"The strong point of the solution is that we hardly get any spam emails because of Cisco Secure Email."
"Cisco Secure Email has strong inbound services."
"The tool has a DLP solution which we can implement. Its database is updated regularly."
"We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this."
"It has very good capabilities for managing malware."
"It is a solid and stable product."
"Symantec is a secure product."
"The setup is pretty simple."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The solution is "set and forget". You pay for it and everything is done for you."
"The feature that I like the best is the fingerprinting concept."
"The anti-malware and spam features are valuable."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"We need a separate license and we don't know how to get the license that is required."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The company should focus on adding threats that the solution is currently unable to detect."
"There's room for improvement regarding the time frame for retrieving emails."
"I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."
"We cannot manage multiple devices from a single UI."
"Better dashboards and more interactive overviews would be nice, but the current functionality is sufficient."
"We would like to see more options for the customization of content filters."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"The pricing needs to be reconsidered or enhanced."
"Licensing is quite complicated for a number of customers, including ourselves."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"The product must improve the user dashboards."
"This product would benefit from better integration with Symantec Endpoint Protection."
"They have updated the version of the Messaging Gateway and the new features they are adding the need to be re-evaluated. They have done some changes on the policy."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"The documentation could have more detailed examples of how to use the product in various situations. As more companies shift to the cloud, they could better integrate the on-prem and cloud versions through an on-prem client."
"They really need to create a good package that competes with Microsoft."
"It could be more scalable."
"Messaging Gateway's advanced malware detection could be improved."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Symantec Messaging Gateway is ranked 6th in SEG (Secure Email Gateway) with 20 reviews. Cisco Secure Email is rated 8.4, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Cisco Secure Email is most compared with Microsoft Exchange Online Protection (EOP), Trellix Collaboration Security, Fortinet FortiMail, Proofpoint Email Protection and Barracuda Email Security Gateway, whereas Symantec Messaging Gateway is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security, Proofpoint Email Protection and Barracuda Email Security Gateway. See our Cisco Secure Email vs. Symantec Messaging Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.