Compare Cisco Email Security vs. Symantec Messaging Gateway

Cisco Email Security is ranked 1st in Email Security with 17 reviews while Symantec Messaging Gateway is ranked 9th in Email Security with 1 review. Cisco Email Security is rated 8.8, while Symantec Messaging Gateway is rated 7.0. The top reviewer of Cisco Email Security writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of Symantec Messaging Gateway writes "Good fingerprinting and keyword rules, but it needs to better support unstructured data discovery". Cisco Email Security is most compared with FireEye Email Security, Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and Agari, whereas Symantec Messaging Gateway is most compared with Fortinet FortiMail, Proofpoint Email Protection, Fortinet FortiMail Cloud, Barracuda Email Security Gateway and Forcepoint Email Security.
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Most Helpful Review
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Find out what your peers are saying about Cisco, Fortinet, Proofpoint and others in Email Security. Updated: July 2020.
426,265 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Cisco Email Security (CES) has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job.It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well.The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks.Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this.The most valuable feature is the different content filters we are using, such as DKIM.

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The feature that I like the best is the fingerprinting concept.

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Cons
I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate.Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.The reporting functionality needs to be improved.The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations.We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working.We would like to see more options for the customization of content filters.It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance.

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It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports.

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Pricing and Cost Advice
In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.It is not that costly. We pay for the solution through a contractor and pay an annual fee.We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point.There were no other costs in addition to the standard licensing fees.The license was not per user, the license model was per feature. You could choose anti-virus, anti-spam, etc. It was feature-based and charged yearly.Licensing costs depend on how many users there are. It could range between $5 and $7 per month, per user.Pricing depends on your environment and which model you want to buy.

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Ranking
1st
out of 54 in Email Security
Views
9,165
Comparisons
5,636
Reviews
16
Average Words per Review
1,111
Avg. Rating
8.8
9th
out of 54 in Email Security
Views
2,008
Comparisons
1,660
Reviews
1
Average Words per Review
789
Avg. Rating
7.0
Popular Comparisons
Compared 5% of the time.
Also Known As
IronPort, Cisco Email Security, ESA, Email Security AppliancesSymantec.cloud, Symantec Email Security.cloud
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Cisco
Broadcom
Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

Symantec’s on-premises email security solution begins with Messaging Gateway which provides essential inbound and outbound messaging security including, powerful protection against the latest messaging threats including ransomware, spear phishing, and business email compromise, It catches more than
99 percent of spam with a less than 1 in 1 million false positives, and effectively responds to new messaging threats with real-time automatic antispam and antimalware updates. Messaging Gateway combines multilayer protection technologies that effectively detect, block, and quarantine suspicious email

Offer
Learn more about Cisco Email Security
Learn more about Symantec Messaging Gateway
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, IndraDoric, Joblink Plus, Our Lady of Mercy College, Parramatta, PPB Advisory, Slater & Gordon Lawyers, Sydney Adventist Hospital Ltd.
Top Industries
REVIEWERS
Energy/Utilities Company24%
Healthcare Company12%
Manufacturing Company12%
University12%
VISITORS READING REVIEWS
Comms Service Provider28%
Software R&D Company20%
Energy/Utilities Company17%
Media Company5%
No Data Available
Company Size
REVIEWERS
Small Business27%
Midsize Enterprise18%
Large Enterprise55%
VISITORS READING REVIEWS
Small Business3%
Midsize Enterprise77%
Large Enterprise20%
No Data Available
Find out what your peers are saying about Cisco, Fortinet, Proofpoint and others in Email Security. Updated: July 2020.
426,265 professionals have used our research since 2012.

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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.