We performed a comparison between Cisco Secure Email and Webroot Advanced Email Encryption powered by Zix based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The good part is that you don't have to configure it, which is very convenient."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The solution is very configurable. It has enabled us to configure some specific filters to stop emails that general configurations didn't stop. It's a powerful solution. It can analyze a lot of emails simultaneously, with no problems of capacity or system load."
"The product's initial setup phase was easy."
"The solution works well."
"It is a user-friendly product."
"At one point, there was a zero-day attack. The Cisco appliance detected it and stopped it, helping us out. We avoided the attack and potential damage."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"The most valuable features are protection against ransomware and spam."
"They do a better job of determining what's real and what's not than most of the other solutions we have tried, and it's been very painless to use."
More Webroot Advanced Email Encryption powered by Zix Pros →
"The pre-sales cost calculations could be more transparent."
"They have moved features from one console to another. Things have been moved around in the interface and it takes me time to find where certain features are."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"We need to be able to whitelist data at the backend."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"They can do it better with web links, with the URLs. They have a technology called Outbreak but it doesn't work as well as we would like."
"The reporting functionality needs to be improved."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"We would like to see more options for the customization of content filters."
"The UI is definitely one area of improvement because it doesn't match other interfaces and the navigation can be a little clunky."
"They have some areas that could be improved. For example, we also use this solution for email encryption, which was clunky and could be improved, but the email security itself has been excellent."
More Webroot Advanced Email Encryption powered by Zix Cons →
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Webroot Advanced Email Encryption powered by Zix Pricing and Cost Advice →
Earn 20 points
Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Webroot Advanced Email Encryption powered by Zix is ranked 14th in Secure Email Gateway (SEG). Cisco Secure Email is rated 8.4, while Webroot Advanced Email Encryption powered by Zix is rated 7.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Webroot Advanced Email Encryption powered by Zix writes "Inexpensive, with good email security, but the technical support could be improved". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Webroot Advanced Email Encryption powered by Zix is most compared with Proofpoint Email Protection, Microsoft Exchange Online Protection (EOP) and Barracuda Email Security Gateway.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.