Compare Cisco Finesse vs. Five9

Cisco Finesse is ranked 16th in Contact Center Platforms while Five9 is ranked 1st in Contact Center Platforms with 2 reviews. Cisco Finesse is rated 0, while Five9 is rated 8.6. On the other hand, the top reviewer of Five9 writes "We have moved to the email service provided by Five9, and are able to handle interactions much better". Cisco Finesse is most compared with , whereas Five9 is most compared with Cisco Contact Center Enterprise, Genesys and Genesys PureConnect.
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Cisco Finesse Logo
12 views|9 comparisons
Five9 Logo
1,312 views|850 comparisons
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Quotes From Members

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Ranking
16th
Views
12
Comparisons
9
Reviews
0
Average Words per Review
0
Avg. Rating
N/A
1st
Views
1,312
Comparisons
850
Reviews
2
Average Words per Review
352
Avg. Rating
8.5
Top Comparisons
Compared 15% of the time.
Compared 13% of the time.
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Cisco
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Five9
Overview

Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.

Five9 is a leading provider of cloud software for the contact center market, bringing the power of the cloud to thousands of customers and facilitating more than three billion customer interactions annually. Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with reliable, secure, compliant, and scalable cloud contact center software designed to create exceptional customer experiences, increase agent productivity and deliver tangible business results. For more information visit www.five9.com.

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Sample Customers
ZEISSSiemensPhone.comAmerican SupportCitrixNetSuiteGreenwood Hallhttp://www.five9.com/customers
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