Cisco Finesse vs VCC Live comparison

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Cisco Logo
337 views|294 comparisons
VCC Live Logo
33 views|23 comparisons
Ranking
6th
Views
337
Comparisons
294
Reviews
0
Average Words per Review
0
Rating
N/A
19th
Views
33
Comparisons
23
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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Overview

Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.

VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.

Sample Customers
ZEISS
UPC, Provident, 4Life Direct, 4finance
Top Industries
VISITORS READING REVIEWS
Computer Software Company14%
Government12%
Financial Services Firm12%
Healthcare Company10%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business19%
Midsize Enterprise10%
Large Enterprise71%
No Data Available

Cisco Finesse is ranked 6th in Contact Center Platforms while VCC Live is ranked 19th in Contact Center Platforms. Cisco Finesse is rated 0.0, while VCC Live is rated 0.0. On the other hand, Cisco Finesse is most compared with Cisco Webex Contact Center, Genesys Cloud CX, Amazon Connect and Avaya IX Contact Center, whereas VCC Live is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.