Cisco enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time.
VCC Live is a cloud-based contact center software, providing telecommunications services to all types of business that want to offer prompt support to their customers. Its advanced features (IVR, real-time statistics, high security, predictive dialer among others) allow your contact center team to perform a wide variety of actions from one single software. With VCC Live omnichannel solution, you can use and switch between multiple communication channels such as voice, email, chat, and SMS.
Cisco Finesse is ranked 5th in Contact Center Platforms while VCC Live is ranked 16th in Contact Center Platforms. Cisco Finesse is rated 0.0, while VCC Live is rated 0.0. On the other hand, Cisco Finesse is most compared with Amazon Connect, Cisco Webex Contact Center, Avaya IX Contact Center and Genesys Cloud, whereas VCC Live is most compared with .
See our list of best Contact Center Platforms vendors.
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