We performed a comparison between Cisco ISE (Identity Services Engine) and Fortinet FortiToken based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, HPE Aruba Networking, Forescout and others in Network Access Control (NAC)."The initial setup was easy. It took around one month. We did the installation part within half an hour to two hours but we found a couple of issues so we raised a case and once everything was resolved it was a month in total."
"The solution enables us to do everything from one interface."
"Not having to trust devices and being able to set those levels of trust and more finely control our network is a benefit."
"The features that do work, work well, and we use it on a daily basis."
"Cisco ISE is a powerful solution. It gives us the ability to control who's accessing our network, and Cisco has made it very easy."
"For us and our clients, the most valuable features of Identity Services Engine are really around the rich contact sharing that ISE gives you."
"It's keeping our company safe from rogue devices connecting to our network. From a security standpoint, there's peace of mind knowing that every device that connects is a good one."
"Assisting a larger number of users in gaining access and guiding them through the process of getting on Cisco ISE has been seamless."
"FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"The tool's support is the best."
"I love the push-button authentication on FortiToken Mobile. It's also great that the soft token automatically reloads the OTP at intervals, so I always have a fresh code to enter."
"I appreciate that it provides comprehensive security. It is tailored to this specific purpose, and it excels in fulfilling this purpose."
"I would rate the overall solution an eight out of ten. The solution is a smart product that anyone can easily access and manage. The solution is a good product for multi-factor authentication and to secure remote authentication in the corporate environment."
"Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly."
"I believe FortiToken is the simplest to implement."
"I'd like to see the logging be a bit more robust in terms of what it has baked in. If I want to do any in-depth searching, I have to export all the logs to an external platform like Elastic or LogRhythm and then parse through them myself. It would be nice if I could find what I want, when I want it, on the platform itself."
"Documentation is probably the worst part of the software."
"The upgrades could be better. Every time we try to do an upgrade, we have problems. It's a pain."
"The intuitiveness of the user interface could be improved."
"There are always some things that I would request."
"I don't like the fact that we can see the logs only for 24 hours. Maybe that happens because of the way we set it up."
"The one main thing that it can improve on is the GUI. As the newest addition to the team, I struggle a little bit to get around it just because it has so many features."
"It would be helpful for us to know what needs to be deployed, configured, and what changes we need to make to our devices when we don't receive the specific login which is an indication of a lack of connection or incorrect configuration."
"Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround."
"Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper."
"It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality. They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer."
"You need your mobile just to enroll the tokens, and sometimes, it's difficult to use for someone who is not knowledgeable"
"The solution comes with two firewalls as a bundle. In that bundle, most of the individual users can be assigned to mobile users. However, in cases of technical difficulties, users may accidentally remove the mobile application. In normal scenarios, we get back to the activation key and assign it again."
"Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process."
"We can only use the tool with the FortiToken Mobile app."
"The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing."
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Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 135 reviews while Fortinet FortiToken is ranked 4th in Authentication Systems with 19 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while Fortinet FortiToken is rated 8.2. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of Fortinet FortiToken writes "A stable and scalable solution that provides an affordable and perpetual license". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas Fortinet FortiToken is most compared with Fortinet FortiAuthenticator, Microsoft Entra ID, Cisco Duo, Yubico YubiKey and CyberArk Privileged Access Manager.
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