We performed a comparison between Cisco ISE (Identity Services Engine) and UserLock based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC)."There is good integration with third-party systems like antivirus patch management, MDM."
"We found all the features of the product to be valuable."
"Typically, the installation is pretty simple."
"I really enjoy the live log section. Sometimes, you will have someone who is having issues connecting to the network, and then you have to ask them the dreaded question of, "Did you type a password wrong?" They will probably tell you, "No," but the live log can help sort that out. It gives us that extra ability to assist the end user and make sure that we are making them happy."
"It is scalable because we use a network load balancer at the front of the PSN. It can be extended as we want to multiply. It's scalable to our environment. We have around 8,000 users and we are planning to expand it."
"Visitors can be granted access to the wifi network using their cellphones, notebooks or tablets in a very easy way. The ease of accessibility that anyone can have to the network is very quick and is a big improvement in our network."
"When you push out the policy, it is able to populate the entire network at one time."
"The features that do work, work well, and we use it on a daily basis."
"We mainly implemented UserLock for multi-factor authentication, but the user login insights are also nice."
"The most valuable features are two-factor authentication and real-time logon monitoring."
"If I was going to improve anything, it would be the ease of migration. It's really difficult at the moment if you're looking to upgrade ISE 2.1 and you want to go to ISE 3.1 or 3.2, that whole upgrade path and, particularly, the licensing is quite a minefield to sort out."
"Whenever we see the authentication logs, we can't see what device we're logging into... We can see who logged in, but we can't see the IP address of the device... I'm sure that's available. We just haven't figured out how to properly deploy it."
"Its user interface could be better. It's not bad. They've just redesigned the whole user interface. It's not terribly difficult. The drop-down menus are easy to use. However, when you're looking for some things in the user interface, it takes a minute to find where you were prior."
"The opinion of my coworkers, and it's mine as well, is that the user interface could use some tender loving care. It seems counterintuitive sometimes. If you go to the logs, it's hard to figure out which one you need to look at."
"The software is a little bit complicated to understand in the beginning, meaning the implementation. It needs proper documentation so that we can understand the options more easily."
"It should be virtualized because many people have begun migrating to the cloud. They should offer a hybrid version."
"There is room for improvement in its ability to allow end users to self-enroll their devices. Instead, you should be able to assign that permission by AD group, which is currently not available."
"The solution configuration is complicated for setting the infrastructure. They have improved over the years but there is still a lot of room to improve. When comparing the simplicity to other vendors, such as Fortinet and Aruba they are behind."
"The product and service are already great as it is but if I could add one feature, I guess it would be nice to have another factor of authentication (two additional factors) like your phone and a token for example, for when people forget their phone at home."
"I would like to see UserLock add the ability to automatically create a group policy in Active Directory. That might streamline the setup process."
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Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 135 reviews while UserLock is ranked 11th in Authentication Systems. Cisco ISE (Identity Services Engine) is rated 8.2, while UserLock is rated 10.0. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of UserLock writes "Affordable, easy to use, and integrates well with Active Directory". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas UserLock is most compared with Cisco Duo, Microsoft Entra ID, Fortinet FortiAuthenticator, Silverfort and Aruba ClearPass.
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