We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."
"We have the business activity monitoring, the map, and the MBI modules and they are all very good."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The product has good integration."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"The most valuable feature of this solution is the alerts."
"A product that is well-tested and trusted in demanding situations."
"It did a good job of the collection and then an investigation of the net flow of information for understanding the applications that were being used at certain locations."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"The people in technical support are very good."
"The most valuable feature is the graphical user interface."
"The connectivity of the solution is very good."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."
"Centreon is actually missing an easy way to create a trendline for the metrics. Actually it is possible to create it, but you need a good knowledge of math, Centreon, and RRD."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"I would like to see more plugins. That is something it needs. There is also room for improvement through dynamic thresholds, or self-discover thresholds. I would also like to see a discovery feature that could map the whole network environment and automatically suggest things."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"When new features are added, the service becomes full of bugs."
"It would be good to have high security."
"Sometimes there are issues when upgrading to a new version of the product."
"In terms of scalability, there is room for improvement. When you start monitoring, if you have so many interfaces and you're trying to monitor them at a faster interval, or a shorter interval, you get to a point where you need to request another node."
"Complex and overly detailed setup."
"The solution could be more secure."
"The solution's network discovery and node addition processes need more work."
"My team has had a lot of issues with support."
"It has covered everything, so no improvement is required at their end. The only thing is the price."
"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."
"The pricing works out well for us, given our environment and where we are."
"Centreon is always available to develop new plugins when needed. The most important thing is that their maintenance account yearly subscription fee includes the fact that they will maintain the new plugins that you requested them to deliver."
"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."
"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."
"There are a lot of sub-products and it just continued to increase the price."
"The NPM component of the system costs approximately $1,000 USD per year."
"We have a multi-year license for the use of this solution. There are additional costs for recourses in the environment."
"It's expensive and there are costs in addition to the standard licensing."
"There can be fees in addition to the licensing fees if you add on."
"It is too expensive."
"The price is more expensive than some other products, such as ManageEngine."
"There is a permanent license and also a subscription level which has annual fees. The price of the solution is fair."
Cisco Intersight is Cisco’s systems management platform that delivers intuitive computing through cloud-powered intelligence. This platform offers a more intelligent level of management that enables IT organizations to analyze, simplify, and automate their environments in ways that were not possible with prior generations of tools. This capability empowers organizations to achieve significant savings in Total Cost of Ownership (TCO) and to deliver applications faster, so they can support new business initiates. The advantages of the model-based management of the Cisco UCS platform plus Cisco Intersight are extended to Cisco UCS servers and Cisco HyperFlex and Cisco HyperFlex Edge systems. Cisco HyperFlex Edge is optimized for remote sites, branch offices, and edge environments.
Check the health and performance of your entire network for easier troubleshooting and faster results using SolarWinds Network Performance Monitor. NPM lets you quickly detect, diagnose, and resolve network performance problems and outages. Now with built-in deep packet inspection and analysis you can immediately determine the impact of network or application latency on user experience.
Cisco Intersight is ranked 42nd in IT Infrastructure Monitoring with 1 review while SolarWinds NPM is ranked 3rd in IT Infrastructure Monitoring with 28 reviews. Cisco Intersight is rated 7.0, while SolarWinds NPM is rated 7.8. The top reviewer of Cisco Intersight writes "Scalable, simple setup and good integrations". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". Cisco Intersight is most compared with Cisco UCS Manager, Cisco UCS Director, VMware vRealize Automation (vRA), HPE OneView and VMware vRealize Operations (vROps), whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, LogicMonitor, PRTG Network Monitor and WhatsUp Gold.
See our list of best IT Infrastructure Monitoring vendors.
We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.