We performed a comparison between Cisco Secure Email and SonicWall Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The initial setup was easy."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365 is a stable solution."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The product is not resource-intensive."
"The deployment capability is a great feature."
"Anti-Spam and Advanced Malware Protection are the most valuable features... and we also have the option to block Zero-day attacks."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"ATP has been the most valuable in improving our email security posture."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"The anti-spam aspect of the solution is its most valuable feature."
"The most valuable feature is that it protects from spam."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"The product is easy to manage in terms of configurations."
"It is a very scalable solution."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"This solution provides very good email security that protects us against spamming and malware."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"There is room for improvement with the UI."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"I would like to see sandboxing for email, where suspicious emails received by the system are analyzed through online services."
"The user interface could be updated."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"The Forged Email Detection feature needs improvement, particularly with domain. The sensors are not that good and the rules sets are unclear."
"The tool's pricing can be improved."
"We cannot manage multiple devices from a single UI."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"I would like them to add some clustering or high availability features."
"They should integrate the solution with third-party platforms."
"There could be definition updates included in the subscription."
"The reporting needs improvement."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"The platform's control panel needs enhancement."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"They need well-trained partners in Nigeria."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while SonicWall Email Security is ranked 19th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while SonicWall Email Security is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas SonicWall Email Security is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Sophos Email and Fortinet FortiMail Cloud. See our Cisco Secure Email vs. SonicWall Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.