We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The features that do work, work well, and we use it on a daily basis."
"The feature that I most like is that it can notify me whenever someone plugs in their device, which is not allowed. I get notifications for new laptop devices. I think the user interface looks good compared to previous versions."
"The solution cuts down on the repercussions of getting malware or ransomware."
"The implementation is very simple."
"The user experience of the solution is great. It's a very transparent system."
"The most valuable feature is the integration with StealthWatch and DNA as one fabric."
"The interconnection with the ecosystem and the ability to force rules all over the network are the most important features."
"It's flexible and stable. It's been good as a standard environment to run."
"The solution's most valuable feature is the authentication for the consumers. The integration with other third-party applications is excellent."
"The most valuable features are that it is easy to manage and it's stable."
"We create and define the permissions and configurations for the users."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"Even though we have very small business interests with them today, they see that we plan on growing drastically over the next two years. Therefore, we have excellent support and we are now at a point where we are not calling tech support. We pick up a phone and call the Account Manager and they'll get everything resolved for us. We don't have to queue along with everybody else and go through a long process."
"I like the intelligent authentication feature."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The interface is not very user-friendly and it is not simple to use."
"The software is a little bit complicated to understand in the beginning, meaning the implementation. It needs proper documentation so that we can understand the options more easily."
"The solution can lag somewhat as we have a large database."
"The web interface needs improvement. The new web interface that they have is not as easy to manage and we find it to be very slow."
"I'm working from China currently and the only real issue is that, within the country, there's some concern around Cisco and its ability to offer the solution for the long term. As the United States has banned the Huawei version in their country, we feel there may be retaliation in ours and Cisco will get banned as a countermeasure from the government. The future of Cisco in China is in question. Our local partners are worried about the situation."
"The ISE software needs to be improved so that it is easier to administer."
"It is a good product, but in order to use all of the functions of the product, you must have a good understanding of the product. You must know how to use and manage it. It is a little bit complicated to configure and manage. It must be simplified to make it easy to manage for end users. In the initial stage, we found ISE complicated for end users. It was not easy to manage it or to write authentication and authorization protocol. They must improve its management and make it easy for end users. The monitoring and reporting capabilities can be improved because end users want to quickly see what is happening in their network. There were some restrictions in working with other vendors. It should also have a better and easy integration with other vendors."
"The initial setup was a little bit complex. It's not that simple because it requires a lot of prerequisites for the solution to get a hold on."
"The identity management model needs a bit of improvement."
"They should improve the solution by include reporting."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"Automatic Deployment needs improvement. it could be made easier."
"We're worried about the scaling. We're told it will be okay and there won't be issues, however, I'm not 100% convinced."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The solution requires more simplified customization. However, part of the problem is my clients determining their own preferences. Technology can help and do many things, but you have to define your own policies to ensure that the solution or service works within those parameters. Helping customers understand their business and different processes is another issue not relating to the functionality of this solution."
"The SMARTnet technical support is available at an additional cost."
"For the Avast virus scan, we pay around USD $95 per machine for five years which includes all updates and technical support."
"The price for Cisco ISE is high."
"The price can be lower, especially for subscriptions. It should be a lot cheaper to have a wide range of customers. The price should be comparable to competitive products like Forescout or Fortinet FortiNAC. Forescout is cheaper for customers looking for a cloud solution."
"There are other cheaper options available."
"The price is okay."
"I think licensing costs roughly $2,000 a year. ISE is more expensive than Network Access Control."
"I think the price is okay."
"It's a bit pricey and could be more competitive."
"We have multiple clients we are looking at right now. We are at a very small number, however, the idea and the goal is to grow. We are looking at about $100,000 and $50,000 a minimum a month cost. That'd be minimum maybe in a couple of years."
"Its price is comparable to other products in the market."
"Its licensing is on a yearly basis, but it also depends on the contract that you have with the vendor. They have multiple types of contracts. There are additional costs to the standard licensing fees. If you need some of the features, you have to pay more."
"The license is purchased annually per user. However, you can negotiate if you are signing for a longer period of time. When comparing this solution to others on the market it is priced fair, it is not at the top of the price range or at the bottom end."
"The pricing of the solution is fair but I do not have the full details."
Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 27 reviews while ForgeRock is ranked 3rd in Access Management with 9 reviews. Cisco ISE (Identity Services Engine) is rated 7.6, while ForgeRock is rated 7.4. The top reviewer of Cisco ISE (Identity Services Engine) writes "Streamlines security policy management and reduces operating costs". On the other hand, the top reviewer of ForgeRock writes "Good for multi-client setups and easy to implement but the scalability seems uncertain". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Forescout Platform, Fortinet FortiNAC, Fortinet FortiAuthenticator and CyberArk Privileged Access Manager, whereas ForgeRock is most compared with SailPoint IdentityIQ, Azure Active Directory, Okta Workforce Identity, CyberArk Privileged Access Manager and F5 BIG-IP Access Policy Manager (APM).
We monitor all Network Access Control (NAC) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.