We performed a comparison between Cisco Jabber and HCL Sametime based on real PeerSpot user reviews.
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications."It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"I can view the status and availability of colleagues or team members, which makes it easy to approach them when they are available."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"I presume that very small businesses would have a tough time justifying the investment."
"Cisco Jabber is not a collaborative tool."
"The webinar should be integrated into Sametime for a larger number of participants."
Cisco Jabber is ranked 6th in Unified Communications while HCL Sametime is ranked 26th in Virtual Meetings. Cisco Jabber is rated 9.0, while HCL Sametime is rated 8.0. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of HCL Sametime writes "Easily communicate and share files with colleagues". Cisco Jabber is most compared with Cisco Unified Communications, Kamailio SIP Server, Skype for Business and Genesys PureConnect, whereas HCL Sametime is most compared with Zoom.
We monitor all Unified Communications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
