"The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"You can do meetings of up to two hundred people in a single conversation."
"It has benefited my organization because I can use it on the phone, I can use it on a laptop, wherever I want. The communication channel is very easy now and I can call and chat. It's experienced. Together, my team manages everything. It's very easy."
"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"The most valuable feature is stability."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The most valuable feature of Skype for Business is overall it is an okay solution."
"One of the best features of Skype for Business is that you can set it up on mobile phones, and you can set it up on laptops. You can connect to the tool from anywhere."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"I presume that very small businesses would have a tough time justifying the investment."
"Cisco Jabber is not a collaborative tool."
"We are looking for a more collaborative tool, not only in terms of virtual meetings but also for teams to collaborate, share a document, work together, and all those types of things."
"The cost of Skype for Business has room for improvement."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes."
"The video conferencing quality can be improved."
"Going forward, I would like to see better call quality and reliability."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"There are not many options, in terms of some other third-party integration."
Earn 20 points
Cisco Jabber is ranked 6th in Unified Communications while Skype for Business is ranked 4th in Virtual Meetings with 22 reviews. Cisco Jabber is rated 9.0, while Skype for Business is rated 7.8. On the other hand, the top reviewer of Skype for Business writes "A user-friendly tool for non-native English speakers, as it includes a translator, but its reporting functionality needs improvement". Cisco Jabber is most compared with Cisco Unified Communications, Kamailio SIP Server and Genesys PureConnect, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and HCL Connections.
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