We performed a comparison between Cisco Jabber and Skype for Business based on real PeerSpot user reviews.
Find out what your peers are saying about 3CX, Kamailio, Digium and others in Unified Communications."The most valuable feature is the ability to talk with people in real-time, instead of sending texts."
"It works fine feature-wise. The Cisco Jabber features that we use work okay."
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is."
"The quality of the meetings is very good."
"The calling features are most valuable, especially now as we are working remotely."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"The most valuable features of the solution are that it is quick and easy to use. It is a good tool for group calls."
"The solution is stable and scalable."
"Using this solution has helped us to cut long distance calls, as well as video services from third parties."
"The product's initial setup phase is very easy."
"The solution is scalable and is capable of working on every appliance on every operating system."
"I presume that very small businesses would have a tough time justifying the investment."
"There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."
"Cisco Jabber is not a collaborative tool."
"The challenge we had with Skype for Business was with the signing in when a user signed out and when signing in back in again, there was a bit of a problem. We switched from Skype for Business to Teams, and Teams never had that sign-in problem once we did the switch."
"There are issues with the bandwidth, particularly for external meetings,"
"I am not familiar with all of the features or whether they can hold conferences because we use Zoom for that. But, in my opinion, if they can do something similar to what Zoom is doing, it will be a complete solution."
"It would be ideal if the solution could make instant messages more permanent. Currently, if you close the conversation, you lose the instant messages that you shared during the meeting. If those could last beyond the meeting, that would be a great addition, due to the fact that frequently, people give each other key details, important information, or email addresses, etc., during the meeting. If you don't write it down during the meeting, after the meeting closes, it's gone forever. That can be quite frustrating."
"This service could be improved by adding some missing features. It lacks integration with Teams, which is a feature I would like to see in the next release."
"We overcame the audio quality issues by asking users to use the 'Call Me' feature with their desk phone."
"The solution requires deployment on a Microsoft server and its performance is heavy because it consumes too many resources from the RAM."
"Skype's overall connectivity functionality or ability is one area with room for improvement."
Earn 20 points
Cisco Jabber is ranked 6th in Unified Communications while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. Cisco Jabber is rated 9.0, while Skype for Business is rated 7.8. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". Cisco Jabber is most compared with Cisco Unified Communications, Kamailio SIP Server, Genesys PureConnect and Digium Asterisk, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and Cisco Unified Communications.
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