Compare Cisco Jabber vs. Skype for Business

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Cisco Jabber Logo
2,219 views|1,868 comparisons
Skype for Business Logo
8,086 views|6,301 comparisons
Most Helpful Review
Use Cisco Jabber? Share your opinion.
Find out what your peers are saying about Cisco Jabber vs. Skype for Business and other solutions. Updated: November 2020.
447,439 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature for me is that it shows who is available and who is not, as well as what their current status is.""The most valuable feature is the ability to talk with people in real-time, instead of sending texts.""It works fine feature-wise. The Cisco Jabber features that we use work okay."

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"The Microsoft tech support are very good. They get back to you. I log a support call, and I usually have someone on the phone within a half an hour, so it is pretty good.""We chose Skype for Business after other colleagues suggested that we give it a try. It has served us well.""We really like the screen sharing tool. The user experience is smooth, and user-friendly.""You can do meetings of up to two hundred people in a single conversation.""Using this solution has helped us to cut long distance calls, as well as video services from third parties.""Video conferencing to hold virtual meetings helps to prevent employee displacement, where everyone can now enjoy the comfort of their own offices.""The simplicity and ease of use are the most valuable features. It's so much easier and quicker than writing an email to someone and waiting for them to read it.""The quality of the meetings is very good."

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Cons
"I presume that very small businesses would have a tough time justifying the investment.""Cisco Jabber is not a collaborative tool.""There are issues in switching from one type of communication system to another. When I connect my wired earphone or Bluetooth earphone, Cisco Jabber doesn't switch automatically. There are some user experience issues that need to be fixed."

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"There are some issues with stability during phone calls. Sometimes the connectivity drops, and it is frustrating.""I venture to say that 30% of the people using this solution at our company have had issues with stability, due to the volatility and crashes.""Sometimes the connection crashes, which is understandable if you are traveling. But, it would be nice if this could be stabilized somehow.""Make it user friendly.""Skype for Business is good for the PCs with higher bandwidth, but an improvement is required for low bandwidth usage.""If one of the users has a poor internet connection, this failure will compromise the meeting, causing delays and distortions in the communications.""The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue.""We need a feature where you can virtually raise your hand to silently let the presenter know that you have a question."

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Pricing and Cost Advice
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"The pricing is really good. It is quite affordable because it came with our Office 365. It is on a per-user license, which is nice. I quite like that they have made it very granular with all of their licensing.""It may be considered costly for certain markets, such as in India.""It may be slightly costly, but the features are awesome.""To realize value from the purchase of Skype Business, you need to take advantage of all the important functions of the program.""The cost of Skype for Business is incorporated into our Office 365 licenses."

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Top Answer: The most valuable feature is stability.
Top Answer: The quality of calls has to be improved. I don't know whether it is a server problem that is taking away from the quality, but I have found that it is sometimes poor. We have had trouble with… more »
Top Answer: We use Skype for all of our video conference purposes.
Ranking
2nd
Views
2,219
Comparisons
1,868
Reviews
3
Average Words per Review
348
Avg. Rating
8.7
3rd
out of 59 in Virtual Meetings
Views
8,086
Comparisons
6,301
Reviews
15
Average Words per Review
435
Avg. Rating
8.5
Popular Comparisons
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Also Known As
JabberSkype for Business Plan 1, Skype for Business Plan 2, Lync Server
Learn
Cisco
Microsoft
Overview
Cisco Jabber instantly interacts with instant messaging (IM) and presence; IP Voice and Video Telephony; Mobile Collaboration-Anywhere on Any Device; Communicate within other Web Apps, and Microsoft Office.Skype for Business offers features including presence, IM, voice and video calls, online meetings, conferencing, and telephony solutions that support enterprise-level collaboration requirements. Skype for Business Record meetings, share your screen, and annotate PowerPoint for real-time collaboration with up to 250 people and use whiteboard, polls, Q&A, and built-in IM during your business meetings to make them more productive. Skype for Business provides new client experience, Skype for Business Server provides several new features to improve manageability of on-premises servers and hybrid solutions. Skype for Business also supports the Lync client experience so that you can choose a phased upgrade approach to the new client experience for users. Skype for Business is also an integral part of Microsoft Office 365, providing PSTN Conferencing, Cloud PBX, PSTN Calling, and Skype Meeting Broadcast capabilities to Office 365 users.
Offer
Learn more about Cisco Jabber
Learn more about Skype for Business
Sample Customers
Odeabank, Eagle Investment Systems, Pella Corporation, The Republican National Convention, avodaqAG EmpireCLS Worldwide Chauffeured Services,LA Fitness, MedcoEnergi International, Tampa General Hospital, and HopewellHoldings Limited.
Top Industries
VISITORS READING REVIEWS
Comms Service Provider19%
Computer Software Company18%
Government7%
K 12 Educational Company Or School6%
REVIEWERS
Financial Services Firm32%
Comms Service Provider16%
University11%
Engineering Company11%
VISITORS READING REVIEWS
Computer Software Company21%
Comms Service Provider14%
Government8%
K 12 Educational Company Or School7%
Company Size
No Data Available
REVIEWERS
Small Business30%
Midsize Enterprise17%
Large Enterprise53%
Cisco Jabber is ranked 2nd in Unified Communications with 3 reviews while Skype for Business is ranked 3rd in Virtual Meetings with 14 reviews. Cisco Jabber is rated 8.6, while Skype for Business is rated 8.4. The top reviewer of Cisco Jabber writes "Shows other's availability and status, offers powerful chat features, and integration across platforms is strong". On the other hand, the top reviewer of Skype for Business writes "Much easier and quicker than writing an email to someone and waiting for them to read it". Cisco Jabber is most compared with 3CX, Digium Asterisk, Alcatel-Lucent OpenTouch, Fortinet FortiVoice and Kamailio SIP Server, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, GoToMeeting and HCL Sametime.

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