We performed a comparison between Cisco MDR and CrowdStrike Falcon Complete based on real PeerSpot user reviews.
Find out what your peers are saying about CrowdStrike, Arctic Wolf Networks, Huntress and others in Managed Detection and Response (MDR)."The best part about Binary Defense MDR is that it runs on everything, and they keep an eye on things 24/7."
"Binary Defense has a human service department that provides live monitoring for our systems."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The case interface is Binary Defense MDR's most valuable feature."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The tool shows network traffic and its anomalies."
"The initial setup was easy."
"Two of the most valuable features of CrowdStrike Falcon Complete are the remote terminal and unlimited IoCs."
"It has good security features."
"The most valuable feature of CrowdStrike Falcon Complete is the lightweight design, easily manageable portal, and minimal IT maintenance required."
"If someone is using the old Microsoft Office and the system is not updated, then CrowdStrike takes action on behalf of the operating system."
"It is an endpoint protection product. It has a very good reporting engine and dashboard. It has a good set of endpoint controls. It provides an effective set of protections. When we throw malware and stuff like that at it, it is able to stop them."
"I am not a CrowdStrike fanboy, but as an IT leader, they make my life easy. I like proactive monitoring and remediation, so I do not have to guess or run around. They are doing everything for me."
"CrowdStrike Falcon Complete provides complete details of any malicious activity, including the impact date and file source."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to get more reports from Binary Defense about what they're blocking."
"The current reporting system could benefit from improvement."
"I would like to see more frequent check-ins with our security status."
"We found a couple of bugs in the user interface."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"Cisco MDR needs to incorporate machine learning and deep analytics."
"As of recent, their MITRE scores were not as good as in years past."
"People should be able to obtain training at any point of the engagement so that if somebody who doesn't have the basic knowledge is getting thrown into it, they are able to get trained, and CrowdStrike is able to help them out. CrowdStrike is really doing what they're supposed to be doing, but it is like anything else where they have to keep up on their research and development, or they'll fall behind. This is a fast-paced environment, and I've seen that vendors that were really good three years ago are terrible now. CrowdStrike is trying to stay ahead of the bad guys. They have AI. I have not had a problem with them missing anything. If they missed something, they should just make sure that they don't miss it again and understand why they missed it. I don't know if they did."
"The support from CrowdStrike Falcon Complete is very fast. The support could improve if it was in the French language."
"The documentation that they had for the use of their API's was not very helpful."
"The performance slows down by between 10% and 40%, depending on what type of work the machine is doing."
"The one issue with Falcon Complete is that it can't be run manually if you find any viruses or malicious files in a post."
"I would love for the threat intelligence part to be more globalized to provide a tailored response to types of malware and ransomware that are trending in other regions. For example, they can add a feature to tell us that there are separate attacks in South Asia or East Asia occurring at these times, so we can supply those things to our environment and protect ourselves."
"The only aspect where we've offered feedback for potential enhancement is essentially the user experience."
Cisco MDR is ranked 27th in Managed Detection and Response (MDR) with 1 review while CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews. Cisco MDR is rated 8.0, while CrowdStrike Falcon Complete is rated 8.6. The top reviewer of Cisco MDR writes "Shows network traffic and anomalies but needs to integrate deep analytics ". On the other hand, the top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". Cisco MDR is most compared with WithSecure Countercept Managed Detection and Response, Red Canary MDR, Mnemonic Argus Managed Defense and Managed XDR, whereas CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary MDR.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
