Compare Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360

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Most Helpful Review
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 and other solutions. Updated: July 2021.
521,637 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches.""I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store. We can observe different trends. This is what separates it from a lot of the other solutions."

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"The solution is easy to implement.""The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add.""The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA.""Using this solution has made things more convenient. Earlier, we had to depend a lot more on IT to find and resolve our issues.""Remote enablement feature and access to internal resources on the VPN.""Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.""We've found the scalability to be very good.""All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."

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Cons
"We've really only experimented with their iOS client. This is due to the fact that their Windows client has a lot to be desired. We first tried experimenting with the Windows one but very quickly determined that it wasn't going to cut it for most Windows cases. The Windows portion of this product needs improvement. I'd say that it's not really viable.""The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost."

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"Local technical support would be helpful.""We opted to go with Microsoft Intune because it just seemed to be a more mature and comprehensive enterprise solution, whereas IBM MaaS360 didn't seem to have the necessary breadth to manage all of our equipment. Along with laptops, I've had some BYODs. IBM MaaS360 just didn't seem as mature in our assessment.""The look needs to be updated and it could be simpler to use.""The user interface could definitely use some improvement.""User interface is basic and not very intuitive.""The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful.""The user experience really isn't so good.""When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."

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Pricing and Cost Advice
"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

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"Fees are monthly and it's approximately $8 per user.""Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."

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Questions from the Community
Top Answer: I have found the location analytics feature that is built into the APs to be the most valuable. It allows you to compare data and to single out individuals who are repeatedly coming into your store… more »
Top Answer: The setup cost can be expensive depending on who is doing the installation. Licensing can be done on a monthly basis. A lot of clients prefer to use the cloud-based option.
Top Answer: The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost.
Top Answer: Maas360 uses distribution groups to deploy apps, which makes it a bit easier than, for example, Intune.
Top Answer: We are charged on a monthly basis. It's my understanding that the pricing is the same as or similar to Intune. If we do switch over, the pricing will be pretty much the same. With IBM, you had to have… more »
Top Answer: Overall, I haven't been happy with it. Their licensing platform is absolutely awful. We've got locked out of our own account several times and that just has put a bad taste in my mouth. The initial… more »
Ranking
Views
4,400
Comparisons
3,456
Reviews
2
Average Words per Review
669
Rating
8.5
Views
7,568
Comparisons
5,773
Reviews
7
Average Words per Review
625
Rating
7.7
Popular Comparisons
Also Known As
Meraki MDM
Fiberlink MaaS360, MaaS360
Learn More
Overview

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

MaaS360 with Watson is the industry’s first and only cognitive unified endpoint management (UEM) platform, enabling a smarter approach for enterprises to manage and secure all endpoints plus their users, apps and content.

MaaS360 can be used to manage disparate endpoint types—including smartphones, tablets, laptops, ruggedized devices and the Internet of Things (IoT)—all from a single console.

Offer
Learn more about Cisco Meraki Systems Manager (MDM+EMM)
Learn more about IBM MaaS360
Sample Customers
Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
Bancroft, Garuda Indonesia
Top Industries
VISITORS READING REVIEWS
Comms Service Provider26%
Computer Software Company22%
Government6%
Financial Services Firm5%
REVIEWERS
Comms Service Provider40%
Healthcare Company13%
Financial Services Firm7%
Legal Firm7%
VISITORS READING REVIEWS
Computer Software Company24%
Comms Service Provider16%
Government9%
Construction Company5%
Company Size
REVIEWERS
Small Business50%
Midsize Enterprise25%
Large Enterprise25%
REVIEWERS
Small Business35%
Midsize Enterprise25%
Large Enterprise40%
Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 and other solutions. Updated: July 2021.
521,637 professionals have used our research since 2012.

Cisco Meraki Systems Manager (MDM+EMM) is ranked 10th in Enterprise Mobility Management (EMM) with 2 reviews while IBM MaaS360 is ranked 6th in Enterprise Mobility Management (EMM) with 8 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.6, while IBM MaaS360 is rated 7.8. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "A stable and scalable solution that allows you to pre-configure the devices before you get them into the company". On the other hand, the top reviewer of IBM MaaS360 writes "Provides access to local resources without a VPN, scales well, and it's easy to use". Cisco Meraki Systems Manager (MDM+EMM) is most compared with Microsoft Intune, Jamf Pro, VMware Workspace ONE, ManageEngine Desktop Central and SOTI MobiControl, whereas IBM MaaS360 is most compared with Microsoft Intune, VMware Workspace ONE, Jamf Pro, SOTI MobiControl and MobileIron UEM. See our Cisco Meraki Systems Manager (MDM+EMM) vs. IBM MaaS360 report.

See our list of best Enterprise Mobility Management (EMM) vendors.

We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.