Cisco Meraki Systems Manager (MDM+EMM) vs Citrix Endpoint Management comparison

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Executive Summary

We performed a comparison between Cisco Meraki Systems Manager (MDM+EMM) and Citrix Endpoint Management based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management Report (Updated: November 2022).
765,234 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is the policy CSPs.""The most valuable feature is the UEM capabilities.""It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources.""Agile and easy to deploy MDM solution that covers the maximum number of policies. Stable, scalable, and with knowledgeable technical support.""The policy and compliance monitoring of devices and the software deployment are most valuable.""Fortunately, now everything is streamlined into a single, unified platform.""Stable solution at a good price.""This product works very well for companies already using the full Microsoft suite."

More Microsoft Intune Pros →

"The solution is simple.""The most valuable features of Cisco Meraki Systems Manager (MDM+EMM) are its ability to do geofencing for devices, manage thousands of devices with only a push of a button, and quick application deployment in seconds. It's amazing. For example, in an education scenario, you can deploy an application update for thousands of iPads in two clicks.""We use this solution for MDM.""It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks.""The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches.""It’s helped us manage our endpoints.""The cloud dashboard's analytics data is particularly valuable, giving me insights into user activities and making it easy to track and manage devices.""The central management console on the cloud is fast and is the solution's most valuable feature."

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"We have seen improvements in compliance management on the devices.""A valuable feature of Citrix Endpoint Management is that it's stable. The stability is not a challenge among the move to the cloud.""The MAM applications of the product are great.""ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users.""The product is capable of acting in many different ways to help secure architecture."

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Cons
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect.""Lacks the ability to deploy more ways of management, managing devices and processing the policies.""I think there should be a better tracking of the cell phones used on the Intune.""Deploying an app can be a complex process due to dependencies.""The add-ons must be integrated into the solution.""The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune.""In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop.""There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."

More Microsoft Intune Cons →

"The tool's pricing needs to be more flexible like Cisco's.""In my opinion, the equipment availabilities and competitive pricings could be improved.""The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive, and I'd like to see a reduction in cost.""There are problems with the connection on the client side, and the app that was deployed could be better.""The solution can be expensive.""Because Cisco has improved a lot and is competing with other technologies that are innovative and brand new to the market, the only improvements they have to make are to keep up with the current competition and remain competitive with other solutions.""It would be beneficial to have better integration with other OS.""Security could be improved, and there could be more features that enable you to customize the end customer solution."

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"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges.""Requires integrating with ABM before enabling some of the features.""Support for inventory management of Apple devices should be added.""The tool’s battery usage was high."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "The price is high for the market."
  • "It's extremely competitive and very good for a product in this sphere."
  • "The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."
  • "This product is reasonably priced."
  • "My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."
  • "The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."
  • "Meraki MDM is the cheapest solution we have used."
  • "My clients find it a bit expensive compared to other systems."
  • More Cisco Meraki Systems Manager (MDM+EMM) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:We have seen improvements in compliance management on the devices.
    Top Answer:The features are less than that provided by VMware. The tool’s battery usage was high. We received complaints from the… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Meraki MDM
    MobileManager, Zenprise, XenMobile
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

    XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

    Sample Customers
    Mitchells and Buzzers, Callaway
    Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College
    Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company
    Top Industries
    REVIEWERS
    Financial Services Firm19%
    Computer Software Company18%
    Comms Service Provider10%
    Manufacturing Company6%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company13%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Comms Service Provider29%
    Computer Software Company18%
    Transportation Company12%
    Construction Company12%
    VISITORS READING REVIEWS
    Educational Organization46%
    Computer Software Company12%
    Government5%
    Construction Company4%
    VISITORS READING REVIEWS
    Educational Organization52%
    Computer Software Company8%
    Government6%
    Financial Services Firm6%
    Company Size
    REVIEWERS
    Small Business36%
    Midsize Enterprise14%
    Large Enterprise49%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business54%
    Midsize Enterprise14%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise53%
    Large Enterprise31%
    REVIEWERS
    Small Business40%
    Midsize Enterprise20%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business10%
    Midsize Enterprise58%
    Large Enterprise32%
    Buyer's Guide
    Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management
    November 2022
    Find out what your peers are saying about Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management and other solutions. Updated: November 2022.
    765,234 professionals have used our research since 2012.

    Cisco Meraki Systems Manager (MDM+EMM) is ranked 6th in Enterprise Mobility Management (EMM) with 25 reviews while Citrix Endpoint Management is ranked 7th in UEM (Unified Endpoint Management) with 9 reviews. Cisco Meraki Systems Manager (MDM+EMM) is rated 8.4, while Citrix Endpoint Management is rated 8.2. The top reviewer of Cisco Meraki Systems Manager (MDM+EMM) writes "Easy to use and excels in generating reports". On the other hand, the top reviewer of Citrix Endpoint Management writes "Great application deployment, gateway and split tunnel features". Cisco Meraki Systems Manager (MDM+EMM) is most compared with VMware Workspace ONE, Jamf Pro, IBM MaaS360 and SOTI MobiControl, whereas Citrix Endpoint Management is most compared with VMware Workspace ONE, MOBI, ManageEngine Endpoint Central, CyberArk Identity and Ivanti Endpoint Manager. See our Cisco Meraki Systems Manager (MDM+EMM) vs. Citrix Endpoint Management report.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.