Anonymous UserHead of Operations & Support at a tech services company
Sandeep BhatHead of Service Delivery at Agmatel
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"I like the way it groups and manages access points."
"The technical support is very good."
"It is easy to install and deploy."
"The most valuable feature is the fact that it can work with many devices. It supports everything that we need it to."
"Aruba Wireless is easily scaled between a lot of devices and a lot of endpoints. When we decided to use it as our solution, we had planned to use it exactly for its ability to scale."
"The technical support is 24/7 from the UA."
"The fact that Aruba Wireless has a virtual controller onboard the internet access points makes it cheaper than other solutions."
"It has an aesthetically pleasing GUI for configuration."
"The management and upgrades are very simple and straightforward."
"The solution is very stable. It is a very manageable and secure system."
"Multiple access ID capabilities, meshing, and the quality of the product itself are all valuable features."
"The flexibility, since it's a cloud service, is the most valuable feature of this solution."
"The functionalities are quite professional and complete. It offers good integration with other Meraki products, like switches and the firewall. You can get an overview of all networks and the host. It's really great; nobody else can do that."
"The most valuable features are the management tools, including monitoring and reporting."
"We can deploy it and check in on our customers without having an on-site connection or an on-site infrastructure for elderly customers."
"The solution is easily scalable. There are not really any limits for the customer in terms of expanding if they need to."
"The solution is extremely easy to install. You just add them and in a few clicks, they are ready to go."
"This product is user-friendly and we can manage it as per the requirements of the user."
"D-Link is a good product that is quite affordable and I recommend it."
"A lot of the access point commands are in the command line interface, versus being in the GUI."
"There is a lot of information for users about the product, but it needs to be better organized so that solutions are easier to find."
"The upgrades tend to be buggy and better testing is needed before they are released."
"The urgent areas of improvement would be customer support, better tuned default settings, and documentation."
"Better integration between the controller and the ClearPass portal would be a nice change."
"Improvements to the GUI, such as being able to search in the Mobility Master, would be nice."
"Aruba needs to be more competitive with newer products. Their legacy makes that more difficult for them."
"Better integration with equipment from other vendors would ease the deployment process in some cases."
"Technical support can be improved, as well as having more detailed capabilities to go without using an API."
"In a future release, they should offer a next-generation UTM, where you can manage all items and the network, and have it include a lot of security features like fingerprinting functionality."
"Unfortunately, we have to deal with European privacy laws and as far as we can see, the solution is not compliant with these. It's why we're not able to continue with Cisco Meraki. They need to become compliant with GDPR laws."
"There is only one particular thing that needs improvement. Sometimes, for example, when you need to open a ticket, although it's under the umbrella of Cisco, you still need to go to the Meraki support."
"The commercial version of the solution could be cheaper."
"In the future, I would like to see IP telephony in Saudi Arabia."
"The technical support for Meraki needs improvements made to the waiting times."
"Meraki should share their viability roadmap. It is really hard to know which functionality will appear or when they will be available. It is also hard to know which features are available now but are not visible on the dashboard."
"The solution doesn't have hotspots. Users can't set it up so that visitors can log in via Facebook or social media as they can at, for example, airports. D-Link should include hotspots that offer integration with social media. That way, visitors don't need to be asking people for passwords. They can just use Facebook."
"It would definitely help if we had more advanced features for distributing bandwidth."
"Password restriction: Sometimes we set a password and it uses that password but, after some days/months, the password gets changed and a few laptops still use old the password while a few use the new password. The password restriction option needs to improve."
"Its interface and support system need much improvement. Sometimes, when we use the interface to reset the password and configure SSIDs, or some other changes, the "Save" option does not show and we have to go to some internal setting and then we can "save" the setting. The “Save” option should be in front of or below of the settings."
"Sometimes we configure the SSID with a password but the same AP shows two WiFi connections with the same SSID name (one is protected by a password and another one give access without a password)."
"D-Link has some catching up to do in terms of advancing and improving its technology."
"If you compare it to other solutions then it's reasonably priced."
"Get multiple bids/quotes, and talk to the representatives about the limitations of the product; pretty standard."
"I think they should lower their prices."
"Aruba is comparable to competing solutions when it comes to price."
"The support pricing for Juniper Mist is higher than Aruba."
"The price of Aruba Wireless should be cheaper."
"Aruba is probably cheaper than Cisco, and yet you get all the things that you want."
"The access points are more cost-effective over some other providers, both in cost per AP and the option of a controller-less environment."
"It's a pretty good value, but not great. Pricing is on a yearly basis for the Meraki solution."
"The price is good, but it could be improved."
"You have to renew your contract every year, or for three or for five years. If you do not pay right away they will suspend your subscription."
"The pricing is based on a subscription and is a bit high at the moment."
"This solution is quite costly and there are costs in addition to the licensing fees."
"This solution is slightly more expensive than others, such as Ruckus Wi-Fi."
"It's not super expensive and it's not super cheap."
"The cost is not so much for Wireless LAN, but when you have to get the security license, it costs a lot."
"D-Link pricing is very competitive when you consider other OEMs."
Cisco Meraki Wireless LAN is ranked 2nd in Wireless LAN with 45 reviews while D-Link Wireless is ranked 12th in Wireless LAN with 4 reviews. Cisco Meraki Wireless LAN is rated 8.4, while D-Link Wireless is rated 7.2. The top reviewer of Cisco Meraki Wireless LAN writes "Knowledgeable and helpful support, and it scales and load-balances to fit our needs". On the other hand, the top reviewer of D-Link Wireless writes "Very good AP however Password restriction feature and their support system needs improvement some time it's connect with password and without password too". Cisco Meraki Wireless LAN is most compared with Ubiquiti Wireless, Cisco Wireless, Ruckus Wireless, Mist Access Points and Ekahau Site Survey, whereas D-Link Wireless is most compared with Huawei Wireless, Ubiquiti WLAN, Ruckus Wireless, Cisco Wireless and Fortinet FortiWLM. See our Cisco Meraki Wireless LAN vs. D-Link Wireless report.
See our list of best Wireless LAN vendors.
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