We performed a comparison between Cisco Prime and IBM Tivoli NetCool based on real PeerSpot user reviews.
Find out in this report how the two Network Management Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."As a large organization, it is difficult to individually monitor every device. Instead, we use Cisco Prime to keep an eye on the network and services. We do not use it as a node tool, as we have other tools for network operation centers. When services go down, it can cause issues, we rely on Cisco Prime to monitor and notify us of any service disruptions. We mainly use Cisco Prime Infrastructure for configuration-level tasks."
"The solution provides data that allows us to time travel through logs and perform remote operations or troubleshooting."
"The solution helps with the management and support of the enterprise network."
"Cisco Prime allows us to do a lot of functions with the users and it is flexible."
"The most valuable features of Cisco Prime include its comprehensive functionality as a one-stop solution for basic SNMP port management."
"The dashboard is a valuable feature. It's very clear, and the metrics make it easy to see the current network situation."
"Has a good wireless heatmap and search management features."
"The most valuable feature of Cisco Prime is its excellent audio and video conferencing with clear quality and no interruptions."
"The solution has very good integration capabilities."
"It's very easy to use."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"NetCool has a huge database that can collect and process about one million alarms a day."
"Anything is possible with Tivoli. It's quite a robust system."
"It's very easy to use."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."
"Lacking in integration with a SIEM tool."
"The product needs to improve its stability."
"The onboarding process could be improved and developed to enhance compatibility for non-Cisco devices."
"The solution can be slow at times."
"I want the tool to improve data visibility."
"Cisco can only be used for Cisco environments and is not compatible with other vendors."
"The product's pricing can be cheaper."
"I rate Cisco Prime seven out of 10 for affordability. All Cisco solutions are expensive."
"The installation could be simplified, and technical support could be faster."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"The solution is too expensive."
"The solution is not user-friendly."
"The installation could be simplified, and technical support could be faster."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The solution does not have any AI capabilities."
"UI is outdated, very old legacy."
Cisco Prime is ranked 2nd in Network Management Applications with 35 reviews while IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews. Cisco Prime is rated 7.8, while IBM Tivoli NetCool is rated 7.6. The top reviewer of Cisco Prime writes "Robust, cost-effective, and provides good visibility, but the scalability could improve". On the other hand, the top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". Cisco Prime is most compared with Cisco DNA Center, SolarWinds Network Configuration Manager, Aruba Airwave, Huawei eSight and HPE Intelligent Management Center, whereas IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center. See our Cisco Prime vs. IBM Tivoli NetCool report.
See our list of best Network Management Applications vendors.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
