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Most Helpful Review
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Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Secure Web Gateways. Updated: May 2021.
511,607 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The cyber security features they offer are most trusted"

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"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway.""The most valuable feature of this solution is its reliability.""Using this solution has meant that we've needed to make fewer firewall changes.""The most valuable feature is that it secures our network against blacklisted or malicious websites.""The most valuable features are the protection against ransomware and phishing.""It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.""The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy."

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Cons
"Setup is not that difficult, but it really requires proper technical training."

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"The solution's technical support is not very good.""Security, overall, can always be improved.""I would like to see DLP integration in the next release of this solution.""Support for multiple domains is important to us.""I would like to see a graphical representation of the entire network.""It would be useful if they had a malware protection engine running inside their own VM.""This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future."

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Pricing and Cost Advice
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"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user.""Our costs were negotiated, and they are okay.""Our licensing fees are on a yearly basis.""Licensing fees are paid on a yearly basis.""Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible."

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Questions from the Community
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Top Answer: Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business within a business day. It is pretty simple and straightforward to install and… more »
Top Answer: It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the market. There are a number of different flavors of Umbrella. They could bring… more »
Top Answer: The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are… more »
Ranking
15th
out of 28 in Secure Web Gateways
Views
415
Comparisons
352
Reviews
1
Average Words per Review
336
Rating
7.0
1st
out of 28 in Secure Web Gateways
Views
40,710
Comparisons
31,921
Reviews
26
Average Words per Review
552
Rating
8.5
Popular Comparisons
Also Known As
ScanSafe Web Security SaaS
OpenDNS
Learn More
Overview

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Offer
Learn more about Cisco ScanSafe Web Security SaaS
Learn more about Cisco Umbrella
Sample Customers
Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Top Industries
No Data Available
REVIEWERS
Financial Services Firm16%
Consumer Goods Company10%
Comms Service Provider10%
Educational Organization6%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company25%
Financial Services Firm6%
Government5%
Company Size
No Data Available
REVIEWERS
Small Business34%
Midsize Enterprise29%
Large Enterprise38%
VISITORS READING REVIEWS
Small Business10%
Midsize Enterprise23%
Large Enterprise67%
Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Secure Web Gateways. Updated: May 2021.
511,607 professionals have used our research since 2012.

Cisco ScanSafe Web Security SaaS is ranked 15th in Secure Web Gateways with 1 review while Cisco Umbrella is ranked 1st in Secure Web Gateways with 32 reviews. Cisco ScanSafe Web Security SaaS is rated 7.0, while Cisco Umbrella is rated 8.6. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Good cyber security features; could simplify for users". On the other hand, the top reviewer of Cisco Umbrella writes "Offers protection from DNS-based attacks and improves visibility". Cisco ScanSafe Web Security SaaS is most compared with Zscaler Internet Access, whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Cloud App Security, Infoblox Advanced DNS Protection, Prisma SaaS by Palo Alto Networks and Cloudflare DNS.

See our list of best Secure Web Gateways vendors and best Internet Security vendors.

We monitor all Secure Web Gateways reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.