We performed a comparison between Cisco ScanSafe Web Security SaaS and Cisco Umbrella based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"It is valuable to be able to block whole categories or groups at one time."
"The cyber security features they offer are most trusted"
"The web security is great."
"They have a wealth of articles in their knowledge base. This has given me the freedom to troubleshoot on my own time. "
"I think recently with many people working from home, Cisco Umbrella has been very useful. For example, we can manage the device and the network when the employee is not working on the local host. Cisco Umbrella is very valuable for this kind of infrastructure."
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway."
"We can have a full overview and a quick overview of all the DNS requests. For us, it's quite important."
"Threats never come close to your network with security at the DNS level."
"I like the original functionality, which allows for providing secure DNS services."
"It is a good cloud-based solution for DNS security."
"The most valuable feature is the ability to block users from reaching places that they should not even try to reach has been a boon."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Setup is not that difficult, but it really requires proper technical training."
"The solution is not supported well because it is legacy."
"The licensing could be better."
"I'm hoping for the conversion of Cisco ZTNA's features from Duo to Umbrella."
"If the virtual appliances could also gather traffic bandwidth reports, that would be great."
"This solution does not give us full, 360-degree protection."
"In the next release, I would like to see the integration of VDI NSX with Cisco Umbrella."
"Data reporting could be improved."
"There are a couple of interface issues. I know that they say that there are feature enhancements that are noted. For example, we've got the Cisco Meraki security appliances, and there, we geofence our company to where we're allowed to send and receive traffic. So, in our case, by default, we only allow traffic to six different countries, which allows us to effectively prevent traffic for the majority of bad players in the world, but they don't give you an easy way to do that in Cisco Umbrella. With Cisco Meraki, I can specify or pick the countries. I can say that I want to only allow traffic from these six countries, and I'm done. With Cisco Umbrella, I have to rely on the fact that they're going to prevent traffic to other countries. They're going to decide if it's good or bad."
"The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products, but if you want to integrate with third parties, it is a bit tricky. There are some key API connectors for the more prevalent SIEM tools. I would really like to see in Cisco Umbrella the ability to create customized reports and then assign the rights to view these reports to people within a group. I should be able to create a customized report, which is viewable by anybody who has the rights. I should be able to create groups within Cisco Umbrella, and then assign reports to groups and have those reports split out automatically only to those groups. I can kind of do it by restricting my email list, but it is a half-complete way of doing it."
"There is room for improvement in the dashboard. It could stand to be a bit more detailed. I would also like to be able to customize the dashboard to focus more on what is important for my company."
Cisco ScanSafe Web Security SaaS is ranked 29th in Secure Web Gateways (SWG) with 3 reviews while Cisco Umbrella is ranked 1st in Secure Web Gateways (SWG) with 108 reviews. Cisco ScanSafe Web Security SaaS is rated 7.4, while Cisco Umbrella is rated 8.8. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Easy to implement with good security and scanning". On the other hand, the top reviewer of Cisco Umbrella writes "Protects endpoints wherever they are, always pushing people to the right locations to avoid malicious intent". Cisco ScanSafe Web Security SaaS is most compared with , whereas Cisco Umbrella is most compared with Zscaler Internet Access, Microsoft Defender for Cloud Apps, Prisma Access by Palo Alto Networks, Palo Alto Networks DNS Security and Fortinet FortiGate SWG. See our Cisco ScanSafe Web Security SaaS vs. Cisco Umbrella report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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