We performed a comparison between Cisco ScanSafe Web Security SaaS and Fortinet FortiGate SWG based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The web security is great."
"It is valuable to be able to block whole categories or groups at one time."
"The cyber security features they offer are most trusted"
"The most valuable feature of Fortinet FortiGate SWG is its stability."
"FortiGate is a great solution, although initially, it faced challenges in the Brazilian market due to lower brand recognition than Cisco. However, explaining and demonstrating its product format and offerings has proven easy. The cost-effectiveness and better features of FortiGate have made some clients skeptical. We set up a trial period, and they eventually opted for it. Many clients were convinced it was great after experiencing the solution's capabilities firsthand."
"It is simpler to configure. It is not like Cisco Firepower, where you go crazy trying to follow the Cisco documentation to figure out how to configure one little thing. Unlike Cisco Firepower, where you can't do everything through the web interface and you have got to do some command line stuff, Fortinet FortiGate SWG is simpler. There are four different things in Cisco to get in, which is not the case with Fortinet FortiGate SWG. It is one of my favorite solutions to work with. I would much rather work with it than Cisco Firepower, for example. Even though I've got 20 years of Cisco experience with different firewalls, I would much prefer this solution."
"Fortinet FortiGate SWG's content is its most valuable feature."
"One of the features I appreciate the most is application control which offers great flexibility."
"The product has the most valuable configuration, offloading, and security features."
"Web filters, particularly web application controls, grant us the ability to regulate user access effectively."
"The product's most valuable features are SD-WAN and the integration of WiFi and switches."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"The solution is not supported well because it is legacy."
"Setup is not that difficult, but it really requires proper technical training."
"The licensing could be better."
"The product needs to drastically improve its reporting capability."
"Integrating OpenVPN with FortiGate would provide a powerful combination of secure remote access and comprehensive network security."
"Fortinet FortiGate SWG can be expensive for some customers."
"We are providing VoIP and the IP licensing could improve in Fortinet FortiGate SWG."
"One area of improvement I've noticed is the lack of built-in monitoring capabilities in the firewall. Currently, we rely on third-party solutions for monitoring purposes. However, I believe the firewall itself has the potential to do a better job in this aspect. Another aspect of Fortinet that concerns me is related to redundancy. We have a setup with two firewalls working in parallel, which requires a highly adaptable configuration. However, it feels unfair that clients need to purchase two licenses, especially when one of the firewalls serves as a backup. We have noticed that other manufacturers have different policies on this matter."
"Fortinet FortiGate SWG should be localised to specific regions to comply with local data privacy regulations because of the data privacy rules in the countries. In the Middle East, data organisation and KFA requirements are stringent."
"FortiGate's reporting features could provide a better picture of what is happening in the box."
"The product’s price is high."
Cisco ScanSafe Web Security SaaS is ranked 29th in Secure Web Gateways (SWG) with 3 reviews while Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews. Cisco ScanSafe Web Security SaaS is rated 7.4, while Fortinet FortiGate SWG is rated 8.6. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Easy to implement with good security and scanning". On the other hand, the top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". Cisco ScanSafe Web Security SaaS is most compared with Cisco Umbrella, whereas Fortinet FortiGate SWG is most compared with Cisco Umbrella, Fortinet FortiProxy, Forcepoint Secure Web Gateway, Sangfor Internet Access Gateway (IAG) and Netskope Next Gen Secure Web Gateway. See our Cisco ScanSafe Web Security SaaS vs. Fortinet FortiGate SWG report.
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