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Most Helpful Review
Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Secure Web Gateways. Updated: May 2021.
511,307 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The core business of Cisco Umbrella is non-malware. That's all it does: block the malware on the gateway.""The most valuable feature of this solution is its reliability.""Using this solution has meant that we've needed to make fewer firewall changes.""The most valuable feature is that it secures our network against blacklisted or malicious websites.""The most valuable features are the protection against ransomware and phishing.""It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.""The most valuable feature for us is the DNS-based protection.""It analyzes the domain security helps us implement the securest policy."

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"The cyber security features they offer are most trusted"

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"The solution offers very good self-authentication. It has a lot of protocols and ways to authenticate users by ID, or by Active Directory Integration. It's able to take credentials from the Active Directory Domain Controllers.""The web content filter is the most valuable feature."

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Cons
"The solution's technical support is not very good.""Security, overall, can always be improved.""I would like to see DLP integration in the next release of this solution.""Support for multiple domains is important to us.""I would like to see a graphical representation of the entire network.""It would be useful if they had a malware protection engine running inside their own VM.""This solution does not give us full, 360-degree protection.""I would like to see integration with SecurNX in the future."

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"Setup is not that difficult, but it really requires proper technical training."

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"There are some small bugs in the real-time login environment. There is a real-time login and you can see which URLs are blocked or allowed for every user. They should make sure this is resolved in future releases.""The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with the API."

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Pricing and Cost Advice
"There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user.""Our costs were negotiated, and they are okay.""Our licensing fees are on a yearly basis.""Licensing fees are paid on a yearly basis.""Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.""I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.""Cisco uses subscription models for the pricing and there are three subscription plans.""The licensing part for Umbrella is really flexible."

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Information Not Available
"The cost could be lower, though it is not currently prohibitive for larger companies."

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Questions from the Community
Top Answer: Its simplicity is most valuable. I can install it and get it up and running, and it can be pervasive across my business… more »
Top Answer: It has a reasonable price. It is certainly not as expensive as it used to be. It is in line with other offerings on the… more »
Top Answer: The API is very Cisco orientated, which is absolutely fine if you're using Cisco Firepower and SecureX kind of products… more »
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Top Answer: The web content filter is the most valuable feature.
Top Answer: The cost could be lower, though it is not currently prohibitive for larger companies. I would suggest doing your… more »
Top Answer: The Oauth1 protocol has a lot of issues with authentication and it made it very difficult to initially authenticate with… more »
Popular Comparisons
Also Known As
OpenDNS
ScanSafe Web Security SaaS
WebTitan, WebTitan Web Filter
Learn More
Overview

OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided by OpenDNS increase the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.   

Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.

WebTitan is a powerful web filter providing protection from web based security threats and advanced web and dns filtering control to businesses around the world. WebTitan Cloud is a DNS based web filtering solution, hosted and managed by TitanHQ in our shared cloud environment. This cloud based dns web filtering solution provides complete protection from online threats such as viruses, malware, ransomware, phishing and comprehensive content filtering. WebTitan Cloud is a low maintenance solution that can be set up in five minutes to stop your users from accessing inappropriate content online. Our intelligent content categorization combines industry leading anti-virus and cloud based architecture. This makes the WebTitan Cloud DNS filter an ideal solution for organizations needing maximum protection and minimal maintenance.

Offer
Learn more about Cisco Umbrella
Learn more about Cisco ScanSafe Web Security SaaS
Learn more about TitanHQ WebTitan
Sample Customers
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace
Clarks, Pepsi, Purple, Comcast, Virgin, McDonalds, Sprint, Adtran, Xirrus, Eir, ViaSat
Top Industries
REVIEWERS
Financial Services Firm16%
Consumer Goods Company10%
Comms Service Provider10%
Educational Organization6%
VISITORS READING REVIEWS
Comms Service Provider29%
Computer Software Company25%
Financial Services Firm6%
Government5%
No Data Available
VISITORS READING REVIEWS
Comms Service Provider26%
Computer Software Company25%
Construction Company8%
Educational Organization5%
Company Size
REVIEWERS
Small Business34%
Midsize Enterprise29%
Large Enterprise38%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise24%
Large Enterprise66%
No Data Available
No Data Available
Find out what your peers are saying about Cisco, Zscaler, Forcepoint and others in Secure Web Gateways. Updated: May 2021.
511,307 professionals have used our research since 2012.

Cisco ScanSafe Web Security SaaS is ranked 15th in Secure Web Gateways with 1 review while TitanHQ WebTitan is ranked 6th in Secure Web Gateways with 2 reviews. Cisco ScanSafe Web Security SaaS is rated 7.0, while TitanHQ WebTitan is rated 9.6. The top reviewer of Cisco ScanSafe Web Security SaaS writes "Good cyber security features; could simplify for users". On the other hand, the top reviewer of TitanHQ WebTitan writes "Easy to implement, lots of filtering options and very stable". Cisco ScanSafe Web Security SaaS is most compared with Zscaler Internet Access, whereas TitanHQ WebTitan is most compared with Zscaler Internet Access, DNSFilter, Forcepoint Secure Web Gateway, Barracuda Web Security Gateway and Webroot DNS Protection.

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We monitor all Secure Web Gateways reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.