Most Helpful Review
Researched Zscaler Internet Access but chose Cisco Umbrella: Easy to set up and use, but deep packet inspection is needed and they should have a data center based in India
Use Cisco ScanSafe Web Security SaaS? Share your opinion.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It's very stable, reliable and does its job.
The weekly reportings are great. The investigation is super and the application management is equally great.
It analyzes the domain security helps us implement the securest policy.
The most valuable feature for us is the DNS-based protection.
It will protect, give you more robustness, and faster responses, compared to any firewalls or any of the proxy web servers.
The most valuable features are the protection against ransomware and phishing.
The most valuable feature is that it secures our network against blacklisted or malicious websites.
Using this solution has meant that we've needed to make fewer firewall changes.
The cyber security features they offer are most trusted
The scanning feature is impressive, because they do not introduce a big latency to the traffic.
Zscaler Web Security protects our users in remote locations from internet threats - even if they are not connected to our network.
The most valuable feature is bandwidth control.
The solution offers a distributed organization to master and to control all of the endpoints.
The best thing about Zscaler Internet Access is the website filtering. In the UAE it's quite an important feature because most of the malware comes through the SQL injection and through downloads from websites. Zscaler helps protect against that.
The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours.
All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none.
Whether you are in a hotel somewhere, or in Africa, it does not matter. You will get the Zscaler protection presence anywhere.
It has happened in the past that Cisco Umbrella has denied us access to secure websites.
The reporting could be improved by way of the information that's displayed. For example, when you pull a report, it shows an internal employee going to many websites, but you can spin that right down by saying a lot of it is being cached.
I would like to see integration with SecurNX in the future.
This solution does not give us full, 360-degree protection.
It would be useful if they had a malware protection engine running inside their own VM.
I would like to see a graphical representation of the entire network.
Support for multiple domains is important to us.
I would like to see DLP integration in the next release of this solution.
Setup is not that difficult, but it really requires proper technical training.
I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies.
Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this.
It also needs better integration with other applications as well. There are some restrictions.
Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage.
In terms of usage, here in the GCC, it's still growing a growing market, so the combination of DLP, data leak prevention, to a certain extent is fine. But what it requires is user-based access or role-based access. The solution needs to grow into that, which definitely takes time. There's not an easy way to integrate it, when you have a cloud-based solution.
In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem.
It needs better integration with other applications. It takes a fair amount of regular activity to apply the by-passes because it is very strict in its restrictions and frequently you have to go in and open things up to allow the workforce to work.
The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market.
Pricing and Cost Advice
I am not sure, I don't have the numbers in front of me, but I think it's $1.00 or so per device/month.
Cisco has a model called ELA. With ELA, if you buy the solution you will have the complete security portfolio and you can pay it yearly or after three years, it depends on the contract.
Licensing fees are paid on a yearly basis.
Our licensing fees are on a yearly basis.
Our costs were negotiated, and they are okay.
There is a one-time cost of approximately $800 USD per user, and then a yearly support fee of about $50 per user.
The price could be lower.
The product is pricey compared to Cisco Firepower.
Information Not Available
Our monthly fee is around R3000.
Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee.
The pricing is an issue. It is expensive compared to other firewalls on the market.
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Also Known As
|OpenDNS||ScanSafe Web Security SaaS||ZIA|
OpenDNS provides easy-to-implement Internet navigation and Web security solutions for families, schools, governmental organizations and businesses of all sizes. The services provided byincrease the speed of navigating websites and prevent unintended access to phishing and malware sites as well as to any Web content that you configure to be restricted.
Cisco ScanSafe is a cloud hosted web filtering service which enables you to create, enforce and monitor Web usage policies. Layering real time rule-based filters with up-to-date and accurate categorization database, Web Filtering enforces your organization's acceptable usage policy, protecting you from the legal liabilities of inappropriate content, reducing bandwidth congestion and improving employee productivity.
Zscaler Web Security provides unmatched security, visibility and control, going beyond the basics of web content filtering. Delivered in the cloud, Zscaler includes award-winning web security integrated with our robust network security platform that features advanced threat protection, real-time analytics and forensics. You'll get protection across every user, location and device, including laptops, smartphones, tablets and Internet of Things devices.
For more details:
Learn more about Cisco Umbrella
Learn more about Cisco ScanSafe Web Security SaaS
Learn more about Zscaler Internet Access
|Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim||Arup Group, Gobierno de Castilla-La Mancha, K&L Gates, New South Wales Rural Fire Service, Transplace||Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group|
Financial Services Firm26%
Consumer Goods Company11%
K 12 Educational Company Or School11%
Comms Service Provider29%
Computer Software Company28%
K 12 Educational Company Or School4%
No Data Available
Computer Software Company34%
Comms Service Provider18%