We performed a comparison between Cisco SD-WAN and Prisma SD-WAN based on real PeerSpot user reviews.
Find out in this report how the two Software Defined WAN (SD-WAN) Solutions solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has a very good GUI."
"The initial setup is straightforward and easy to deploy."
"Cisco SD-WAN's most valuable feature is the ease of transition."
"It is very simple to deploy. It's a point-and-click type of deployment, so it's fairly simple."
"The reliability is high and we have only had to restart it once or twice over the years."
"It's a scalable solution."
"This solution comes with comprehensive technical support."
"It's very easy to manage and monitor the network's health and security using the solution."
"Prisma supports all of the applications we're currently using."
"Prisma SD-WAN is intuitive. We have a better idea of the different tools we can use and jump between the menus quickly."
"From the main controller, we can administer the customer's devices, QoS, network, and traffic. We can monitor it and we can change and create policies as well as upgrade the software. We can totally control a customer's network from one site, the Prisma SD-WAN portal."
"If the MPLS goes down, there is a really smooth transition for a branch site to take traffic over the Internet. It will advertise the routes of that site in a jiffy."
"The gateway is available on the cloud which allows you access from anywhere and still connects to your home gateway."
"Prisma's analytics provide a lot of valuable data. I like the internet health chart that shows latency, dropped packets, MOS for data quality, etc. It also runs a continuous speed test in the background. I've used it multiple times to troubleshoot internet connections when the service provider has attempted to claim nothing is wrong with the circuit. It gives me data to send them showing we're not getting the speed we should, or there is constant packet loss."
"I like that the integration with Palo Alto is easy."
"When it comes to supporting large, complex, network architectures, it's a very simple architecture. The main component is the fabric. It's very easy to troubleshoot if there is an issue happening in the underlying network."
"In the next release, Cisco should focus on simplifying the configuration of SD-WAN. SD-WAN has a lot of room to grow."
"Cisco needs to improve the technical support for this solution."
"Technical support could be more helpful and responsive."
"The user interface needs improvement. Users should be able to find various features faster without much tweaking."
"They should enhance the reporting because, as it is today, they need more executive-level reports."
"I would like to see features related to security compliance, including a view of compliance with standards. With this, I should be able to do an audit of my network with SDWAN."
"I would like them to add some more SD-WAN ports. We have seen one implementation where there were four ISPs. Currently, we have a maximum of two ports for ISP in this device. Therefore, we cannot connect directly, and we need other switches. There should be some option to have more than two ports for SD-WAN."
"We had some issues with Cisco SD-WAN but somehow we troubleshot it and things are going well. The issues have not been a large problem."
"Prisma SD-WAN's technical support should be improved."
"Sometimes, during the product's initial setup phase, bypass pair or couple ports don't come up normally, and it requires an hour and a half to troubleshoot to reset the box from Prisma SD-WAN to factory default."
"Event correlation and analysis capabilities do not help minimize the number of alarms from a single event. That is the problem. We are getting a lot of incidents, and there is some issue with the correlation. That is still a drawback."
"I would also like to see improvement in the product training for customers. Palo Alto has not initiated very much training but they have to do so because this is a new product. If you have experience in a legacy environment, and you are moving to Prisma SD-WAN, you don't have a training framework. That is one of the disadvantages."
"There are two parallel things that we want Palo Alto to work on. First, customers want a unified appliance that does the work of all firewalls in addition to SD-WAN. Second, the cloud presence should be completely automated. If I purchase the SASE architecture, I shouldn't worry about deployments in Prisma Access or on Prisma SD-WAN. It should be deployed in one go."
"Prisma could be a little cheaper."
"We are incorporating their zone-based firewalls. Prisma SD-WAN has limited documentation on how it manipulates traffic, e.g., how it is interacting with TCP and UDP. We recently had some traffic that was black holing. We literally had to do packet captures to see that the new zone-based firewall, which runs on top of Prisma SD-WAN, was causing issues."
"Customer support is our biggest pain point. The quality of support has gone down a little since we initially deployed this product. I don't know if this is due to turnover at Palo Alto or a lack of training. It is now taking one or two days to get an initial response that says, "Hey, we've looked into this, can you pull this data for us?" In the past, we'd immediately get a response."
Cisco SD-WAN is ranked 1st in Software Defined WAN (SD-WAN) Solutions with 86 reviews while Prisma SD-WAN is ranked 7th in Software Defined WAN (SD-WAN) Solutions with 11 reviews. Cisco SD-WAN is rated 8.0, while Prisma SD-WAN is rated 8.6. The top reviewer of Cisco SD-WAN writes "A solution for integrating services to enhance up-time, performance and lower costs". On the other hand, the top reviewer of Prisma SD-WAN writes "A stable tool that offers a good uptime and ensures a return on investment". Cisco SD-WAN is most compared with Fortinet FortiGate, Meraki SD-WAN, VMware SD-WAN, Juniper Session Smart Router and Peplink SpeedFusion, whereas Prisma SD-WAN is most compared with Prisma Access by Palo Alto Networks, Meraki SD-WAN, Fortinet FortiGate, Aruba EdgeConnect SD-WAN Platform and VMware SD-WAN. See our Cisco SD-WAN vs. Prisma SD-WAN report.
See our list of best Software Defined WAN (SD-WAN) Solutions vendors and best WAN Edge vendors.
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