Anonymous UserTechnical Architect at a comms service provider
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"This solution can scale from SMB to the enterprise level. It is very impressive."
"So far, the feature that I like best is the policy configuration manager."
"The segmented traffic it provides is the best in the industry right now."
"The solution's application control and application traffic steering tool are its most valuable aspects in terms of how we utilize the product."
"Cisco is an industry leader, so customers have a high level of trust with the brand more-so than with some newcomers that might have some more revolutionary solutions, but no name recognition."
"There is minimum blind space in this solution."
"It's very easy to manage and monitor the network's health and security using the solution."
"The product's brand recognition is one of the most valuable aspects of the solution."
"One of the most valuable features is having the ability to cluster multiple firewalls even if they are different versions."
"The most valuable feature is controlling the traffic and the logging. They have real-time logins for traffic logs. Troubleshooting was very easy for me."
"The central security management center and the content management center are very good."
"When our customer needs some optimization, along with performance and security. If they want everything in one package, I recommend Forcepoint because they have everything."
"The simplicity of the solution is its most valuable asset. It's very user-friendly."
"The support is great. They also have very good categorization. It's very good. It captures a lot of threats."
"The most valuable feature of this solution is the support."
"The most valuable feature is SD-WAN."
"This solution is expensive so pricing is a concern."
"It would be very helpful if we had better access to a knowledge base, or online documentation, to help both us and our customers learn to use this solution."
"Cisco's router and voice gateway has not been available since the launch of SD-WAN."
"The whole solution needs to be re-imagined. It's quite complex right now and really needs to be simplified to make it easier for those of us using it. It should offer more simplified management as well."
"The client portal needs to be improved in order to make the solution much better."
"The main issue is that not in the technology, but it comes back comparison. When we do a comparison with other SD WAN solutions, they are priced better."
"Since most user-data is going through the solution, we are concerned about security, as all the information is in the cloud and not on-premises. The user data authentification should be higher to better prevent malicious attacks."
"The initial setup could be a bit less complex."
"It's a complicated firewall. Until you come to know the firewall inducers, most people don't like the firewall because the components for the firewall are a little bit complex. User-friendliness is a little bit tough. It needs to be user-friendly when creating policies, and pushing policies. Committing takes more time compared to Palo Alto."
"They should have a GUI on the product itself, not a separate management tool to be used on the management server or on a server to be used to manage the file. It should be all in one device. The device should be controlled through its own GUI. They also have to improve the learning center and the documents as the documents don't really help."
"This solution would be improved with the inclusion of custom reporting."
"The optimization is not really ready. If you want very good optimization, you have to add it to the network."
"The solution's support could use improvement."
"Making this solution easier to use would be an improvement."
"Forcepoint would be improved if there were more training available."
"They should have a local vendor who can provide support. Most of the support is overseas, so the time zones can be a problem."
"We pay for the Cisco Customer Care support, which is a couple of hundred dollars."
"80 percent reduction in WAN costs. There are no MPLS or P2P circuits left in the organization."
"Cisco is more expensive than some competing products."
"SD-WAN as a service is probably something in the neighborhood of $100 to $200 a month per location."
"The costs are a bit on the high side."
"It is much cheaper than other solutions. Most of our clients are the top 500 companies, and they all have a corporate contract."
"The license model is too complex with too many flavors and options. You might not be able to see it from an end user's point of view, but from a telco point of view, their license model is too complex. They should have a flexible license model. If you want to have good pricing, you need to buy it for a two-year, four-year, or five-year license immediately. Some other vendors have much more flexible license models."
"It is going to be on a yearly basis. There are no additional costs."
"The big advantage of this solution is that we can select the right model for our requirements, which is not too expensive."
"I believe the licensing fee is for one year, three years, and five years, or something like that. If you wants to increase the support level from a simpler level to platinum, I think that there's a cost. There are differences between every kind of support, but I don't know the numbers."
"We would love to take other solution from Forcepoint, but unfortunately the price is too high. That's why we are not considering using Forcepoing for our proxy and DLB. They have a very good DLB, but the matter in the end is the cost."
"Forcepoint is very expensive but it's really secure."
"It is expensive."
"The training that they offer to their end-customers. It's quite expensive, I believe it costs roughly $11,000"
"Everything in Forcepoint comes with an individual license, which is kind of a problem. In our last meeting, they said that it may change at the beginning of 2021, and they will try to merge some licenses together. Customers will get more features than what they got previously. We will wait and see."
"We have found the price could be reduced. It is a little expensive."
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Cisco SD-WAN is ranked 2nd in SD-WAN with 36 reviews while Forcepoint Next Generation Firewall is ranked 4th in SD-WAN with 24 reviews. Cisco SD-WAN is rated 8.0, while Forcepoint Next Generation Firewall is rated 8.0. The top reviewer of Cisco SD-WAN writes "Stable, cutting-edge, and robust". On the other hand, the top reviewer of Forcepoint Next Generation Firewall writes "Good console management, but the interface is not user-friendly and application filtering needs finer granularity". Cisco SD-WAN is most compared with Fortinet FortiGate, VMware SD-WAN, Versa FlexVNF, Meraki SD-WAN and VMware NSX, whereas Forcepoint Next Generation Firewall is most compared with Fortinet FortiGate, Palo Alto Networks Threat Prevention, Darktrace, pfSense and Check Point NGFW. See our Cisco SD-WAN vs. Forcepoint Next Generation Firewall report.
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