Compare Cisco Secure Email vs. Cisco Secure Email Cloud Mailbox

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Most Helpful Review
Find out what your peers are saying about Cisco Secure Email vs. Cisco Secure Email Cloud Mailbox and other solutions. Updated: March 2021.
475,208 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system.""It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked.""Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number...""The most valuable feature is the different content filters we are using, such as DKIM.""We like the in-built features, like the email filtering based on the IP and domain. Cisco has its own blacklisted domains and IPs, which is very good. This filters around 70 percent of emails from spam, and we are seeing fewer false positives with this.""The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering.""It does a great job of preventing spam, malware, and ransomware. I can only go by what people have told me and what I've seen, but I have not seen spam in a year and a half to two years in my own company mailbox. And there are not a lot of catches where it's catching something that should have gotten through, either.""It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."

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"On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any documentation on how to use it, and it was very easy to use. It works very smoothly. The user experience is very intuitive. They did an amazing job on that.""The ability to see east-west traffic is its most valuable feature. Traditionally, email defense focuses on north-south, inbound-outbound, egress-ingress traffic. With Cisco Secure Email Cloud Mailbox, it's able to quickly identify, track, tag, and categorize emails that are internal. That can typically give us visibility into if there's an internal compromised account (for example). Someone can then use that internal compromised account to email additional accounts with either malicious software or links, but internal within that Office tenant. Effectively, that email message never leaves the tenant. Any of the mail gateways really do not have any method or way of seeing this traffic since it's not leaving the environment."

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Cons
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters.""It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance.""We have occasionally had hardware problems because we are using an appliance-based solution, but that might change. We may consider going to virtual systems.""We would like to see more options for the customization of content filters.""The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working.""The reporting functionality needs to be improved.""Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way.""I would like more functionality and how to use it for Level 2 type staff. The biggest issue is it needs to be easier to use and navigate."

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"The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any "convictions," but if you want to search for those convictions you have to remember when they all came in and go back and edit the search accordingly. You cannot click on the list of convictions to actually see if you had a spike at a certain time.""There is still room for improvement in terms of integrations with other Cisco tools and non-Cisco tools. There is also some room for improvement needed in terms of the reporting."

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Pricing and Cost Advice
"We were using Proofpoint and then we switched to Cisco... reportability was one of the main reasons we switched, but the biggest one was cost. If you can get an equivalent functionality for a better price it's wise to do so. That's what our primary decision came down to: We could get equivalent functionality at a lower price point.""It is not that costly. We pay for the solution through a contractor and pay an annual fee.""You're going to get what you pay for. If you're not willing to pay the price of Cisco, you're not going to get a product that's as good as Cisco. I don't think Cisco is overpriced, because for the last two years I've been comparing it to Microsoft and Cisco has been cheaper and given us more features.""In my previous organization, avoiding four instances of CryptoLocker within an estimated six month period is approximately $600,000 in lost time and effort. Our five year cost was about a million dollars, and the four outages that we had equated to 65 percent of that five year cost.""The licensing was all transferred.""Compared to Cisco's on-prem service, the cost is the same, but you don't have to pay for the hardware and you don't have to maintain the system, as far as upgrades and hardware failures are concerned. It is cheaper to operate on their cloud service than it is to operate with their on-prem service.""Cisco Secure Email and the support are priced well. It's not cheap, but there are other solutions that offer less and cost so much. For example, Microsoft is more expensive than Cisco."

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Questions from the Community
Top Answer: I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption.
Top Answer: The licensing was all transferred. A fair amount of the configuration had to be done by hand. We didn't transfer the people safe list and block lists. There were a number of things that we didn't… more »
Top Answer: We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very… more »
Top Answer: On ease of use, it rates very high. It's something that I was able to get into without really looking at any documentation. I wanted to see what it felt like before I started looking at any… more »
Top Answer: The search area has room for improvement. When you go to the next page, it remains at the bottom of the current page that you're on. Also, under the reports section, it allows you to see any… more »
Top Answer: We're using it to collect data. We haven't fully implemented any of the features to stop any attacks. At this point we're using it for informational purposes, until we get a better grasp on… more »
Ranking
1st
out of 52 in Email Security
Views
10,930
Comparisons
6,591
Reviews
21
Average Words per Review
1,188
Rating
8.8
13th
out of 52 in Email Security
Views
862
Comparisons
403
Reviews
2
Average Words per Review
1,539
Rating
8.0
Popular Comparisons
Also Known As
Cisco Email Security, IronPort, Cisco Email Security, ESA, Email Security Appliances
Cisco CMD, Cisco Cloud Mailbox Defense
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Overview

Customers of all sizes face the same daunting challenge: email is simultaneously the most important business communication tool and the leading attack vector for security breaches. Cisco Email Security enables users to communicate securely and helps organizations combat Business Email Compromise (BEC), ransomware, advanced malware, phishing, spam, and data loss with a multilayered approach to security.

Secure Office 365 email against advanced threats.
Moving email to the cloud provides convenience and scalability, but it could also bring an increased risk of account takeovers and malware infection. You need a cloud-focused email security solution that is simple to deploy and protects your business and users by preventing attacks against your cloud mailboxes.

Offer
Learn more about Cisco Secure Email
Learn more about Cisco Secure Email Cloud Mailbox
Sample Customers
SUNY Old Westbury, CoxHealth, City of Fullerton, Indra
Luiss University, Lone Star College, T-Systems, Magyar Telekom
Top Industries
REVIEWERS
Energy/Utilities Company21%
Retailer16%
Manufacturing Company11%
Financial Services Firm11%
VISITORS READING REVIEWS
Comms Service Provider33%
Computer Software Company21%
Financial Services Firm5%
Government4%
VISITORS READING REVIEWS
Comms Service Provider64%
Computer Software Company9%
Educational Organization4%
Media Company3%
Company Size
REVIEWERS
Small Business35%
Midsize Enterprise23%
Large Enterprise42%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise40%
Large Enterprise56%
No Data Available
Find out what your peers are saying about Cisco Secure Email vs. Cisco Secure Email Cloud Mailbox and other solutions. Updated: March 2021.
475,208 professionals have used our research since 2012.

Cisco Secure Email is ranked 1st in Email Security with 13 reviews while Cisco Secure Email Cloud Mailbox is ranked 13th in Email Security with 2 reviews. Cisco Secure Email is rated 8.8, while Cisco Secure Email Cloud Mailbox is rated 8.0. The top reviewer of Cisco Secure Email writes "Stops the vast majority of email from getting in, across our multiple email domains". On the other hand, the top reviewer of Cisco Secure Email Cloud Mailbox writes "Can quickly identify, track, tag, and categorize internal emails. Reporting accessibly via the main dashboard would be a great addition". Cisco Secure Email is most compared with Fortinet FortiMail, FireEye Email Security, Proofpoint Email Protection, Barracuda Email Security Gateway and Forcepoint Email Security, whereas Cisco Secure Email Cloud Mailbox is most compared with Proofpoint Email Protection and Microsoft Defender for Office 365. See our Cisco Secure Email vs. Cisco Secure Email Cloud Mailbox report.

See our list of best Email Security vendors.

We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.