We performed a comparison between Cisco Secure Email and Kaspersky Security for Mail Server based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Since we have started using the solution, there have been fewer compromises."
"The technical support is good and quick to resolve issues."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"The user interface was quite friendly, it was quite easy to use, unlike some other Cisco products. Anybody could use it. You don't have to be familiar with IT to be able to handle navigating it."
"It provides good IT assistance."
"The security features are valuable."
"The solution works well."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"Administration of the email domains and custom filters are easily done via the web interface."
"The most valuable feature of the solution stems from the fact that it is a highly reliable and dependable solution."
"The most valuable features are the anti-phishing and anti-spam capabilities."
"The integration rate is very high in Kaspersky, which is why most of our customers like it."
"You can install the plugins on the same machine hosting your exchange solution. It's a good complement for Sophos security, which scans the traffic before it reaches your mail service. Kaspersky is on the mail server itself while Sophos handles the incoming traffic. With both of them working together, we have the perfect solution for mail."
"The most valuable feature is the straightforward setup."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"There is room for improvement with the UI."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The phishing and spam filters could use some improvement."
"The GUI is sometimes slow to fetch the device report and could be improved."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"The pricing needs to be reconsidered or enhanced."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"Licensing is quite complicated for a number of customers, including ourselves."
"Kaspersky lacks in the area of customization, so simpler customization options need to be provided to users."
"It would be great if Kaspersky could do what Sophos does for us. However, we love having these two different technologies doing the same thing. Sometimes Sophos has the patch to block a novel threat, but Kaspersky doesn't."
"Encrypted email attachments are not being monitored by this solution, which is an area that they need to work on."
"The biggest problem in the solution is related to its license renewal since it is pretty hard in Kaspersky to find out the procedure to renew a license."
"The solution is not 100 percent stable and that can use improvement."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Kaspersky Security for Mail Server is ranked 20th in Email Security with 5 reviews. Cisco Secure Email is rated 8.4, while Kaspersky Security for Mail Server is rated 8.2. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Kaspersky Security for Mail Server writes "A stable product that offers a very high rate of integration to its users". Cisco Secure Email is most compared with Trellix Collaboration Security, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection and Fortra's Agari, whereas Kaspersky Security for Mail Server is most compared with Barracuda Email Security Gateway, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Sophos Email and Mimecast Email Security. See our Cisco Secure Email vs. Kaspersky Security for Mail Server report.
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