We performed a comparison between Cisco Secure Email and SonicWall Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The email protection is excellent, especially in terms of anti-phishing policies."
"Threat Explorer is one of the features that I very much like because it is a real-time report that allows you to identify, analyze, and trace security attacks."
"Defender helps us prioritize threats across our organization."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"The solution works well."
"Users were able to do a check by themselves on quarantined emails. They could check if a valid email had been stopped, if it matched up with the SPF certification."
"Administration of the email domains and custom filters are easily done via the web interface."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"There is a huge return compared to if we didn't have a gateway appliance, as far as blocking malicious emails."
"The tool has a DLP solution which we can implement. Its database is updated regularly."
"This solution provides very good email security that protects us against spamming and malware."
"The anti-spam aspect of the solution is its most valuable feature."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"It is a very scalable solution."
"The most valuable feature is that it protects from spam."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"There are no wasted extras and the interface is really simple."
"According to our customers, the product's most valuable feature is the ability to detect spam and reduce phishing emails."
"We need to be able to whitelist data at the backend."
"The pre-sales cost calculations could be more transparent."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The custom alerts have to improve a lot."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"The product's GUI for the dashboard needs improvement."
"We have Microsoft and we have the E5 licenses, they have more EDR responses on certain emails. That's something that Cisco ESA on the cloud doesn't have. They don't do anything about MITRE attacks. They only detect if there is a malicious email or a threat and they remove it."
"If you are not a technical guy, it is hard to maneuver, but as soon as you work on it, it gets better and better. If there was a better way to know how to do things or how to find things, it would be good."
"The configuration UI should be made more intuitive. Currently, it takes a while to understand how to do the basic configurations."
"I use the search all the time. Sometimes, it is hard to search for things and things are hard to find. People come to me all the time, saying, "This email didn't get through." Then, I go searching and don't find it on the first search. You have to think about alternative searches. I don't know if there is an easier way that they could help to find things. I don't know how they could simplify it, because now everybody else is using the cloud and everything is coming from Office 365, or whatever. It is just not the same environment from years ago where everybody had their own server and you could search easier."
"The tool's pricing can be improved."
"Cisco Email Secure's pricing needs to be less. We have vendors who provide cheaper solutions with the same features."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"Updates could be released more frequently."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"They need well-trained partners in Nigeria."
"The platform's control panel needs enhancement."
"The technical support from the company is not always very good at solving issues, but they offer access to a good community of users where problems are easily solved."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"There could be definition updates included in the subscription."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while SonicWall Email Security is ranked 19th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while SonicWall Email Security is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas SonicWall Email Security is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Sophos Email and Fortinet FortiMail Cloud. See our Cisco Secure Email vs. SonicWall Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.