We performed a comparison between Cisco Secure Email and Symantec Advanced Threat Protection based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The product's scalability is good."
"Since we have started using the solution, there have been fewer compromises."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The security features are valuable."
"The most valuable features are Advanced Malware Protection, URL filtering, and of course Reputation Filtering."
"ATP has been the most valuable in improving our email security posture."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"This solution provides some benefits, like comfortable access to TAC support. You get prompt support when working directly with Cisco."
"There were detailed logs available. That was a seriously good feature... It turns out these were actually spoof emails that came into our environment. I got to know about them from the log system."
"It has the ability to tell us, after an email has been delivered, where else it went, once it got inside. Maybe it's something we wanted it to stop and it didn't stop it, but it notified us later that it was something that it should have stopped. It can give us a trajectory of all the other places that it went internally and it can tell us what files were transferred as well."
"Technical support has been helpful and responsive."
"The most valuable feature is Click-time URL protection."
"It has certainly helped out our audit efforts because we each stay compliant in terms of various security standards."
"Real-time threat analysis is quick and takes action on threats immediately."
"You don't have to buy a separate email security platform. You can enable that using their endpoint, and I like that. You don't have to have two agents running on the same box."
"The Application Control code and the easy integration are valuable features."
"The most valuable feature is NetFlow threat protection."
"They manage to solve detection quite nicely. There is some rather elaborate detection compared to other providers."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The GUI is sometimes slow to fetch the device report and could be improved."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"I'd like some additional features any product can give me to protect our environment in a better way."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"One of the things that Cisco could improve on with IronPort is the support. Cisco doesn't really have enough engineers who have full, hands-on knowledge of IronPort. Knowledge of it is not something you can find easily compared to other security appliances."
"The solution needs to improve its advanced phishing filters. It is very good at filtering things which have bad reputations. However, when phishing or malicious emails are new or coming from a legitimate source, we don't feel that the solution is working."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"The hardware is not up to the mark. Two to three times a year we have complete downtime."
"Cisco Secure Email can be improved from the administrator's point of view. Usually, you have to work with different areas, and they can try to make it easy for the administrator to use different functions."
"Licensing is quite complicated for a number of customers, including ourselves."
"There could be additional DLP functionality for it."
"The user interface could be updated."
"It should be able to collect information if the agent is disabled."
"An improvement could be made on the reporting because then it would be easier to collect information and submit it for compliance."
"Scalability could be better."
"The security features need to be improved."
"There are limits with respect to blocking files by hash value or blocking IP addresses, and these limits should be removed."
"The cloud platform needs to have improvement in terms of the user interface and the different capabilities it has available. It needs to match the other leading next-gen EDR products that are available in the market. That's the reason why we are stepping away from Symantec. Their cloud environment is just generally lacking in comparison to others."
"The support for new OSs and older OSs could be a little tighter. They need to be more upfront about what protection services they're going to provide on new OSs. I haven't seen the Windows 11 version out yet. It is either already released in Beta, or the Beta will be released soon. There could be a little bit more advanced updates on what they're doing to help protect Windows 11 environments. They can let us know in advance so that we know it is going to be protected. We can't roll out the new OS without putting end-point protection on it. So, they should tell us what is their support model for that, and what are they doing to protect Windows 11. They're not telling me, and that's a criticism. The same issue is applicable to all the other antivirus tools. It is not just Symantec; all of them have this problem."
"It also needs network-based threat protection for shared folders and files."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Symantec Advanced Threat Protection is ranked 18th in Advanced Threat Protection (ATP) with 14 reviews. Cisco Secure Email is rated 8.4, while Symantec Advanced Threat Protection is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Symantec Advanced Threat Protection writes "Provides end-to-end antivirus protection and has good stability ". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Symantec Advanced Threat Protection is most compared with Palo Alto Networks WildFire, Trellix Network Detection and Response, Check Point SandBlast Network, Fortinet FortiSandbox and Arbor DDoS.
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